Emergency Police Dispatcher — 24/7 Critical Communications

Regional 911 Intake Solutions; McCallsburg (IA); On-site; USD 40,000 - 68,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

Retirement plans

Paid leave

Employee-assistance resources

Continuing education

Premium pay

Job summary

Regional 911 Intake Solutions seeks Police Dispatchers for MC Callsburg to support law enforcement operations and maintain reliable communication with officers. Dispatchers handle calls, document details, and coordinate with agencies to ensure safety and efficiency.

The role may include night shifts, weekends, and overtime based on staffing and needs. A high school diploma is typically required, with training provided for entry-level positions and CJIS access as needed.

Qualifications

• High school diploma or equivalent is commonly required.
• Candidates may receive training for entry-level roles.
• Some classifications may require prior police dispatch work and certifications.

Responsibilities

• Receive emergency and nonemergency requests for police assistance.
• Document incident locations, suspect descriptions, vehicle details, and reported hazards.
• Assign calls to available officers according to priority and procedures.
• Monitor officer status, radio traffic, and requests for assistance.
• Relay updates about changing incidents and potential safety concerns.
• Conduct authorized records inquiries after required training.
• Coordinate with neighboring agencies and other emergency services.
• Maintain clear incident records and safeguard restricted information.

Skills

Typing accuracy

Clear radio communication

Multitasking

Education

High school diploma or equivalent

Tools

CJIS access

Job description

Regional 911 Intake Solutions seeks Police Dispatchers for MC Callsburg to support law enforcement operations and maintain reliable communication with officers. Dispatchers handle calls, document details, and coordinate with agencies to ensure safety and efficiency.

The role may include night shifts, weekends, and overtime based on staffing and needs. A high school diploma is typically required, with training provided for entry-level positions and CJIS access as needed.