24/7 Logistics & Access Control Specialist

NANA Regional Corporation; Pennsylvania, United States, Northern America, Americas; Hybrid; USD 42,000 - 60,000; Full time

Benefits offered by this job

Accommodation assistance

Equal opportunity employer

Job summary

NANA Regional Corporation in Mehoopany, PA is seeking a Welcome Center and logistics associate to manage driver processing, access control, and security-related duties in a fast-paced environment. The role emphasizes computer-based tasks, documentation, and exceptional customer service while maintaining site security.

Responsibilities include logging driver information, coordinating with dispatchers, and conducting patrols and inspections.

Qualifications

• High School Diploma or GED required.
• Ability to work in a fast-paced, high-volume transportation and warehouse environment.
• Strong computer and data entry skills.
• Proficiency with Microsoft Office applications and web-based software systems.
• Excellent verbal and written communication skills.
• Ability to multitask while maintaining accuracy and attention to detail.
• Ability to work independently and make sound decisions with limited supervision.
• Ability to work rotating shifts, weekends, holidays, and overtime as required.
• Must be on your feet for 8-12 hours per shift.
• Contract requires employees to speak, understand, read and write English.
• Must meet and adhere to all safety guidelines and regulations set forth by the company and client.

Responsibilities

• Check, verify and enter driver information accurately before granting access or releasing assets to warehouse and drop lot facilities via warehouse management, access control, and tracking systems.
• Coordinate with warehouse personnel, transportation providers, dispatchers, and facility personnel regarding truck arrivals, departures, and trailer movements.
• Maintain accurate electronic and written logs, including identifying and reporting issues or irregularities in transportation activity.
• Monitor security cameras, access control systems, alarms, and other security-related equipment.
• Respond to and report security incidents, safety concerns, unauthorized attempts, emergencies, and suspicious activity through logs, and security documentation in a timely and accurate manner.
• Conduct scheduled foot and vehicle compliance patrols of warehouse facilities, trailer yards, parking lots, buildings, perimeter fencing, and offsite drop lot locations.
• Identify and report security vulnerabilities, safety hazards, maintenance concerns, or policy violations.
• Answer telephones and provide professional assistance to drivers, carriers, employees, and visitors.
• Maintain confidentiality of company information and transportation data.
• Complete required reports and documentation before the end of each shift.
• Communicate clearly and professionally while enforcing facility rules, transportation requirements, and security procedures, which may include difficult conversations involving delays, access restrictions, or transportation issues.
• Maintain a customer-service-oriented approach while balancing operational and security requirements.
• Remain attentive and productive throughout the shift while balancing computer work, driver interactions, and security patrol responsibilities during day, night, weekend, and holiday shifts.
• Demonstrate reliability, accountability, professionalism, and integrity in a highly visible and operationally critical role.

Skills

Customer Service

Attention to detail

Multitasking

Decision making

Report writing

Oral communication

Professionalism

Education

High School Diploma or GED

Tools

Microsoft Office

Web-based software systems

Job description

NANA Regional Corporation in Mehoopany, PA is seeking a Welcome Center and logistics associate to manage driver processing, access control, and security-related duties in a fast-paced environment. The role emphasizes computer-based tasks, documentation, and exceptional customer service while maintaining site security.

Responsibilities include logging driver information, coordinating with dispatchers, and conducting patrols and inspections.