24/7 IT Technician - Gaming & Hospitality Tech

Noo-Kayet Investments; Kingston (WA); On-site; USD 52,000 - 72,000; Full time

Job summary

The Point Casino & Hotel in Kingston, WA is seeking a dependable IT Technician to provide hands-on support across gaming, hospitality, and hotel technology. You will help keep hardware, software, networks, and AV systems running smoothly in a fast-paced, 24/7 environment.

Join a collaborative IT team, troubleshoot issues, install and maintain equipment, and support multiple departments while following security procedures and regulatory requirements.

Qualifications

• High school diploma or equivalent.
• Two years of computer operations or technical experience or a cert.
• Working knowledge of hardware, software, and basic networking concepts.
• Strong troubleshooting and problem-solving skills.
• Ability to manage multiple tasks in a fast-paced environment.
• Excellent communication and customer service skills.

Responsibilities

• Provide first-level technical support for hardware, software, network and systems.
• Diagnose and resolve technical problems in a timely, professional manner.
• Troubleshoot computers, printers, peripherals and connectivity.
• Assist with installation, maintenance and upgrades of IT equipment.
• Support gaming, hotel, F&B, admin and other departments.
• Maintain accurate equipment inventory and documentation.

Skills

Troubleshooting

Customer service

Communication

Attention to detail

Education

High school diploma

Technical school certification

Equivalent combination of education and experience

Tools

Windows OS

Networking basics

Printers

Job description

The Point Casino & Hotel in Kingston, WA is seeking a dependable IT Technician to provide hands-on support across gaming, hospitality, and hotel technology. You will help keep hardware, software, networks, and AV systems running smoothly in a fast-paced, 24/7 environment.

Join a collaborative IT team, troubleshoot issues, install and maintain equipment, and support multiple departments while following security procedures and regulatory requirements.