24/7 IT Systems & Network Specialist

Peace River Citrus Products, Inc.

Bartow (FL)

On-site

USD 55,000 - 75,000

Full time

14 days+

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Benefits offered by this job

Medical/Dental

Life

LTD

STD

Vision

Paid Vacation

Paid Holidays

Profit Sharing

401k with match

Job summary

Peace River Citrus Products, Inc. is seeking an IT Specialist to manage technology-based systems and provide comprehensive end-user support for PCs, laptops, printers, telecom, access control, and surveillance systems.

The role includes maintaining servers, networks, and related infrastructure to ensure 24/7 operation in-state day trips as needed. The ideal candidate has 5+ years in desktop support and 3+ years in server administration, with strong TCP/IP/DNS/DHCP knowledge and Hyper-V

Qualifications

Bachelor's degree or equivalent experience in Information Technology and Computer Science.
5+ years of experience in desktop/end user support.
3+ years of experience in server administration and networking.
Proficiency in configuring and maintaining desktop equipment, servers, network devices, and virtualized platforms (e.g. Hyper-V).
Strong knowledge of TCP/IP, DNS, DHCP, and other common network protocols.
Experience with backup and recovery solutions.
Ability to work in a fast-paced, production-driven environment.

Responsibilities

End user support: Desktop/Application/Telecom support both in person and virtually.
Server Management: Install, configure, and maintain servers, including hardware and software updates. Ensure high availability and security of critical IT systems.
Networking: Design, deploy, and maintain network infrastructure; including switches, routers, firewalls, and wireless systems.
System Monitoring: Monitor system performance and address issues promptly to minimize downtime.
Troubleshooting: Diagnose and resolve hardware, software, and connectivity issues. Escalate problems as needed to vendors or specialized support.
Documentation: Maintain accurate and detailed documentation of systems, configurations, and procedures.
Communication: Monitor, read, and respond to email communications promptly.
On-Call Support: Provide after-hours support as needed in a 24/7 operational setting.
Other: Comply with FDA, USDA, and GMP policies. Perform all tasks in a safe manner to ensure achievement of Quality, Food Safety, and cost objectives. Participate in quality improvement process.
Perform other related duties as assigned by management.