Part-Time IT Systems Administrator

Worlds of Fun; Kansas City (MO); On-site; USD 55,000 - 75,000; Full time

Job summary

Worlds of Fun is seeking a Systems Administrator to manage and maintain IT infrastructure, support helpdesk, and coordinate with teams for issue resolution.

The role requires hands-on experience with Active Directory, Office 365, Group Policy, and security best practices, with a focus on documentation and proactive maintenance. Evening/weekend support may be required.

Qualifications

• Associate's degree, vocational/technical certification, OR 2+ years of IT experience in a systems administration, helpdesk, or technical support role

Responsibilities

• Administer and maintain Microsoft technologies including Active Directory, Group Policy, Office 365, and Azure AD
• Monitor systems and applications for performance, availability, and security; elevate issues as needed and document resolutions
• Create and maintain documentation including system configurations, standard operating procedures, and knowledge base articles
• Support endpoint deployment, imaging, and lifecycle management across the organization
• Assist with user account provisioning, access management, and security compliance tasks
• Coordinate with the helpdesk team on escalated tickets, providing mentorship and technical guidance on complex issues
• Communicate effectively with end users, departmental staff, and external vendors regarding support status and system changes
• Develop and maintain daily, weekly, and monthly checklists, audits, and preventive maintenance routines
• Assist with basic PowerShell scripting for automation of routine administrative tasks
• Support IT operations during peak business periods as scheduled

Skills

Documentation

Mentor junior IT staff

PowerShell scripting

Basic networking concepts

Education

Associate's degree / technical cert OR 2+ years IT experience

Tools

Active Directory

Office 365

Group Policy

Job description

The Systems Administrator will perform a range of technical and operational duties supporting company networks, systems, and end-user computing. This position is responsible for the day-to-day administration, monitoring, and maintenance of IT infrastructure, as well as supporting and coordinating with the helpdesk team to ensure timely resolution of user issues.

Overview:

The Systems Administrator will perform a range of technical and operational duties supporting company networks, systems, and end-user computing. This position is responsible for the day-to-day administration, monitoring, and maintenance of IT infrastructure, as well as supporting and coordinating with the helpdesk team to ensure timely resolution of user issues.

Responsibilities:

• Administer and maintain Microsoft technologies including Active Directory, Group Policy, Office 365, and Azure AD
• Monitor systems and applications for performance, availability, and security; elevate issues as needed and document resolutions
• Create and maintain documentation including system configurations, standard operating procedures, and knowledge base articles
• Support endpoint deployment, imaging, and lifecycle management across the organization
• Assist with user account provisioning, access management, and security compliance tasks
• Coordinate with the helpdesk team on escalated tickets, providing mentorship and technical guidance on complex issues
• Communicate effectively with end users, departmental staff, and external vendors regarding support status and system changes
• Develop and maintain daily, weekly, and monthly checklists, audits, and preventive maintenance routines
• Assist with basic PowerShell scripting for automation of routine administrative tasks
• Support IT operations during peak business periods as scheduled

Qualifications:

• Associate's degree, vocational/technical certification, OR 2+ years of IT experience in a systems administration, helpdesk, or technical support role
• Working knowledge of Microsoft Active Directory, Office 365, Group Policy, and basic networking concepts
• Strong documentation habits and attention to detail
• Ability to mentor and support junior IT staff or helpdesk team members
• Ability to pass a background check, if 18 years of age or older, which may include, but is not limited to, credit, criminal, DMV, previous employment, education and personal references, per
• Company policy, unless prohibited by federal, state, or provincial law
• Ability to work nights, weekends, and holiday periods to meet business needs