24/7 Global NOC Transport Operations Specialist

Amazon Inc.; Bellevue (WA); On-site; USD 65,000 - 90,000; Full time

Job summary

Amazon Inc. is seeking a Trans Ops Specialist for the NOC Outbound team. The role supports Transportation Execution across multiple geographies and ensures timely pickup and delivery of freight from vendors to Amazon fulfillment centers.

Based in Dalian, China, the position collaborates with Carriers, Hubs, and Warehouses and requires strong data skills and proficiency in Japanese. You will analyze trends, escalate issues, and present findings in review forums.

Qualifications

• Excellent communication with internal and external stakeholders.
• Ability to pull data from multiple databases and perform ad hoc reporting.
• Strong understanding of how data informs business decisions.

Responsibilities

• Communicate with external customers (Carriers, Vendors) and internal teams (Retail, Finance, Software Support, Fulfillment Centers).
• Pull data from multiple databases (Excel, Access, SQL) and perform ad hoc reporting.
• Develop and understand performance metrics to drive business results.
• Scope business and functional requirements for the tech teams who build NOC tools.
• Understand data trends and make data-driven decisions.

Skills

Communication

Problem solving

Stakeholder management

Languages (Japanese)

Tools

Excel

SQL

Access

Job description

Amazon Inc. is seeking a Trans Ops Specialist for the NOC Outbound team. The role supports Transportation Execution across multiple geographies and ensures timely pickup and delivery of freight from vendors to Amazon fulfillment centers.

Based in Dalian, China, the position collaborates with Carriers, Hubs, and Warehouses and requires strong data skills and proficiency in Japanese. You will analyze trends, escalate issues, and present findings in review forums.