NOC Transportation Ops Analyst I

Amazon; Indiana; Sur place; USD 55 000 - 75 000; Plein temps

Résumé du poste

Amazon is seeking a Transportation Specialist–NOC to support outbound operations within the Network Operation Center. The role focuses on ensuring timely freight movement, tracking, and proactive issue resolution across carrier hubs and fulfillment centers.

You will analyze trends, report on performance, and drive process improvements to enhance customer experience. The ideal candidate will have a quantitative background, strong Excel skills, and SQL experience.

Qualifications

• Bachelor's degree in a quantitative/technical field.
• Experience with Excel for data extraction and ad hoc reporting.
• SQL experience is preferred.

Responsabilités

• Communicate with external carriers and internal stakeholders.
• Pull data from databases using Excel to perform ad hoc reporting and analysis.
• Develop performance metrics to drive business results.
• Must be able to quickly understand the business impact of the trends and make data-driven decisions.
• Elevate problems to relevant owners and ensure timely resolutions.
• Work within time constraints to meet critical business needs and present findings.
• Provide real-time customer experience support in a fast-paced environment.

Connaissances

Excel

SQL

Formation

Bachelor's degree in a quantitative/technical field

Description du poste

Amazon is seeking a Transportation Specialist–NOC to support outbound operations within the Network Operation Center. The role focuses on ensuring timely freight movement, tracking, and proactive issue resolution across carrier hubs and fulfillment centers.

You will analyze trends, report on performance, and drive process improvements to enhance customer experience. The ideal candidate will have a quantitative background, strong Excel skills, and SQL experience.