24/7 EMS Dispatcher: Life-Saving Call Coordination

County Emergency Communications; Anamosa (IA); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Continuing education

Certification support

Shift premiums

Job summary

County Emergency Communications in Anamosa, IA seeks Emergency Medical Dispatchers to handle urgent medical calls, verify locations, and prioritize responses according to approved protocols. Training and certifications like EMT/paramedic may not be universally required, with sponsorship options available for essential credentials.

Role involves continuous EMS operations, potential overnight shifts, and collaboration with responders to ensure rapid, accurate information relay and adherence to

Qualifications

• High school diploma or equivalent required; sponsor training may be available.
• Emergency Medical Dispatcher certification may be required or sponsored.
• CPR certification commonly required or preferred.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm patient location, callback number, and access details.
• Ask approved questions about patient condition.
• Determine response priority using medical dispatch system.
• Dispatch or coordinate ambulance resources as assigned.
• Relay patient information and scene hazards to responders.
• Document call processing and participate in QA activities.

Education

High school diploma or equivalent

Emergency Medical Dispatcher certification

CPR certification

Job description

County Emergency Communications in Anamosa, IA seeks Emergency Medical Dispatchers to handle urgent medical calls, verify locations, and prioritize responses according to approved protocols. Training and certifications like EMT/paramedic may not be universally required, with sponsorship options available for essential credentials.

Role involves continuous EMS operations, potential overnight shifts, and collaboration with responders to ensure rapid, accurate information relay and adherence to