Emergency Medical Dispatcher — 24/7 Critical Response

911 Emergency Communications; Windom (TX); On-site; USD 38,000 - 60,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Continuing education

Certification support

Job summary

911 Emergency Communications in Windom, TX seeks Emergency Medical Dispatchers to gather patient information, establish priorities, and coordinate EMS resources.

Responsibilities include providing pre-arrival instructions, following dispatch protocols, and maintaining data accuracy while working with a dynamic team. Requirements typically include a high school diploma and CPR certification; EMT/paramedic credentials may be required depending on the vacancy.

Qualifications

• Must have strong communication skills for high-stress calls.
• Ability to gather accurate patient and incident details.
• Demonstrated calmness and efficiency under pressure.

Responsibilities

• Receive calls involving illness, injury, and emergencies.
• Confirm location, callback number, and access details.
• Ask appropriate questions about patient condition per protocol.
• Determine response priority using dispatch system.
• Dispatch or coordinate ambulance resources when assigned.
• Provide protocol-based instructions before responders arrive.
• Relay information and scene hazards to responders.

Skills

Communication skills

Calm under pressure

Multitasking

Data entry

Education

High school diploma

Job description

911 Emergency Communications in Windom, TX seeks Emergency Medical Dispatchers to gather patient information, establish priorities, and coordinate EMS resources.

Responsibilities include providing pre-arrival instructions, following dispatch protocols, and maintaining data accuracy while working with a dynamic team. Requirements typically include a high school diploma and CPR certification; EMT/paramedic credentials may be required depending on the vacancy.