24/7 Emergency Medical Dispatcher: Life-Saving Calls

County Emergency Communications; Socorro (TX); On-site; USD 42,000 - 59,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Employee-assistance services

Continuing education

Certification support

Shift premiums

Job summary

County Emergency Communications in Socorro, TX seeks an Emergency Medical Dispatcher to help coordinate urgent medical responses. You will gather incident details, confirm locations, and establish priorities using approved protocols to support EMS resources.

Role requires a high school diploma and EMS-related certifications as specified by the vacancy. CPR may be required; EMT or paramedic credentials are not universally required. Training and ongoing education are provided.

Qualifications

• High school diploma or equivalent required.
• Emergency Medical Dispatcher certification may be required before appointment.
• CPR certification may be required.
• EMT or paramedic credentials are not universal requirements; consult vacancy for exact qualifications.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies
• Confirm the patient's location, callback number, and access details
• Ask approved questions about the patient's condition
• Determine response priority through the authorized medical dispatch system
• Dispatch or coordinate ambulance resources when included in the assignment
• Provide protocol-based instructions within current qualifications
• Relay patient information and scene hazards to responding personnel
• Document call processing and participate in quality-review activities

Skills

Communication skills

Emergency dispatch knowledge

Education

High school diploma or equivalent

Emergency Medical Dispatcher certification

CPR certification

Job description

County Emergency Communications in Socorro, TX seeks an Emergency Medical Dispatcher to help coordinate urgent medical responses. You will gather incident details, confirm locations, and establish priorities using approved protocols to support EMS resources.

Role requires a high school diploma and EMS-related certifications as specified by the vacancy. CPR may be required; EMT or paramedic credentials are not universally required. Training and ongoing education are provided.