24/7 Emergency Medical Dispatcher — Critical Care Calls

County Emergency Communications; Rodeo (NM); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Continuing education

Certification support

Shift premiums

Job summary

County Emergency Communications in Rodeo, NM seeks Emergency Medical Dispatchers who gather patient and incident information, establish response priorities, and coordinate EMS resources using approved protocols. They may provide pre-arrival instructions when trained and assigned.

A high school diploma or recognized equivalent is commonly required. CPR certification may be required; EMT or paramedic credentials are not universally required.

Qualifications

• A high school diploma or recognized equivalent is commonly required.
• CPR certification may be required; EMT or paramedic credentials are not universal requirements.
• Shift work including overnights, weekends, and overtime is common.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies
• Confirm the patient’s location, callback number, and access details
• Ask approved questions about the patient’s condition
• Determine response priority through the authorized medical dispatch system
• Dispatch or coordinate ambulance resources when included in the assignment
• Provide protocol-based instructions within current qualifications
• Relay patient information and scene hazards to responding personnel
• Document call processing and participate in quality-review activities

Education

High school diploma or equivalent

Job description

County Emergency Communications in Rodeo, NM seeks Emergency Medical Dispatchers who gather patient and incident information, establish response priorities, and coordinate EMS resources using approved protocols. They may provide pre-arrival instructions when trained and assigned.

A high school diploma or recognized equivalent is commonly required. CPR certification may be required; EMT or paramedic credentials are not universally required.