Emergency Medical Dispatcher — Life-Saving Call Center

Emergency Telecommunicator Services; Socorro (NM); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Employee assistance services

Continuing education

Certification support

Shift premiums

Job summary

Emergency Telecommunicator Services in Socorro, NM is seeking qualified Emergency Medical Dispatchers to join our staffing network. You will receive calls involving illness and injury, gather location and incident details, and establish response priorities using approved protocols.

CPR certification may be required and sponsorship for training is possible; EMT or paramedic credentials are not universally required.

Qualifications

• A high school diploma or recognized equivalent is commonly required.
• CPR certification may be required and sponsorship for training is possible; EMT or paramedic credentials are not universally required.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies
• Confirm the patient’s location, callback number, and access details
• Ask approved questions about the patient’s condition
• Determine response priority through the authorized medical dispatch system
• Dispatch or coordinate ambulance resources when included in the assignment
• Provide protocol-based instructions within current qualifications
• Relay patient information and scene hazards to responding personnel
• Document call processing and participate in quality-review activities

Education

High school diploma or equivalent

Job description

Emergency Telecommunicator Services in Socorro, NM is seeking qualified Emergency Medical Dispatchers to join our staffing network. You will receive calls involving illness and injury, gather location and incident details, and establish response priorities using approved protocols.

CPR certification may be required and sponsorship for training is possible; EMT or paramedic credentials are not universally required.