24/7 Emergency Medical Dispatcher — Life-Saving Calls

Emergency Telecommunicator Services; Hampton (NE); On-site; USD 40,000 - 65,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Employee-assistance services

Continuing education

Job summary

Emergency Medical Dispatcher opportunities in Hampton, NE offered by Emergency Telecommunicator Services involve handling urgent calls, gathering patient data, and coordinating emergency resources according to approved protocols.

Applicants typically need a high school diploma and EMS dispatcher certification or sponsor training; CPR may be required. The role may include overnight and shift work in a continuous operations environment with strict confidentiality and quality assurance.

Qualifications

• High school diploma or equivalent commonly required.
• Emergency Medical Dispatcher certification may be required before appointment.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm patient location, callback number, and access details.
• Ask approved questions about patient condition.
• Determine response priority through the authorized medical dispatch system.
• Dispatch or coordinate ambulance resources when assigned.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responding personnel.
• Document call processing and participate in quality-review activities.

Skills

Strong communication

Calm under pressure

Multitasking

Education

High school diploma or equivalent

Emergency Medical Dispatcher certification

Job description

Emergency Medical Dispatcher opportunities in Hampton, NE offered by Emergency Telecommunicator Services involve handling urgent calls, gathering patient data, and coordinating emergency resources according to approved protocols.

Applicants typically need a high school diploma and EMS dispatcher certification or sponsor training; CPR may be required. The role may include overnight and shift work in a continuous operations environment with strict confidentiality and quality assurance.