24/7 Emergency Medical Dispatcher (EMS Call Center)

Emergency Telecommunicator Services; Barrington (NH); On-site; USD 50,000 - 65,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Continuing education

Job summary

Emergency Telecommunicator Services is seeking an Emergency Medical Dispatcher in Barrington, NH to handle urgent medical calls and coordinate response resources.

Responsibilities include verifying location, gathering details, and applying protocols to direct ambulances. Candidates should have a high school diploma, CPR certification may be required, and EMT/paramedic credentials are not universally required. The role may involve overnight or weekend shifts depending on assignment.

Qualifications

• High school diploma or equivalent required.
• CPR certification may be required by employer.
• EMT/paramedic credentials are not universally required; check vacancy.
• Strong communication and decision-making under pressure.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm the patient’s location, callback number, and access details.
• Ask approved questions about the patient’s condition.
• Determine response priority through the dispatch system.
• Dispatch or coordinate ambulance resources when included in the assignment.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responding personnel.
• Document call processing and participate in quality-review activities.

Skills

Communication skills

Stress management

Attention to detail

Multitasking

Education

High School Diploma

Job description

Emergency Telecommunicator Services is seeking an Emergency Medical Dispatcher in Barrington, NH to handle urgent medical calls and coordinate response resources.

Responsibilities include verifying location, gathering details, and applying protocols to direct ambulances. Candidates should have a high school diploma, CPR certification may be required, and EMT/paramedic credentials are not universally required. The role may involve overnight or weekend shifts depending on assignment.