24/7 Emergency Medical Dispatcher — Critical Communications

County Emergency Communications; Alma (NE); On-site; USD 35,000 - 55,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Employee-assistance services

Continuing education

Certification support

Job summary

County Emergency Communications is seeking Emergency Medical Dispatchers for Alma, NE. The role involves handling urgent medical calls, gathering critical information, and coordinating response priorities under approved protocols.

Applicants may require EMS dispatcher certification; CPR and additional coursework may be needed. This full-time opportunity may involve overnight shifts and overtime as part of rotating schedules within a continuous operations environment.

Qualifications

• High school diploma or equivalent is commonly required.
• ED dispatcher certification may be required before appointment.
• CPR certification may be required; consult vacancy for exact requirements.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm the patient's location, callback number, and access details.
• Ask approved questions about the patient's condition.
• Determine response priority through the authorized medical dispatch system.
• Dispatch or coordinate ambulance resources when included in the assignment.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responding personnel.
• Document call processing and participate in quality-review activities

Education

High school diploma or equivalent

Emergency Medical Dispatcher certification

CPR certification

Job description

County Emergency Communications is seeking Emergency Medical Dispatchers for Alma, NE. The role involves handling urgent medical calls, gathering critical information, and coordinating response priorities under approved protocols.

Applicants may require EMS dispatcher certification; CPR and additional coursework may be needed. This full-time opportunity may involve overnight shifts and overtime as part of rotating schedules within a continuous operations environment.