24/7 Emergency Medical Dispatcher — Critical Care Coordination

County Emergency Communications; Redkey (IN); On-site; USD 40,000 - 65,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Employee assistance services

Continuing education

Certification support

Shift premiums

Job summary

County Emergency Communications in Redkey, IN is seeking Emergency Medical Dispatchers to handle urgent medical calls and coordinate response resources. You will gather patient and incident details, confirm locations, and assign priorities in accordance with approved protocols.

Responsibilities include providing protocol-based instructions, relaying information to responders, and maintaining accurate call documentation while supporting quality-review activities.

Qualifications

• High school diploma or equivalent is commonly required.
• CPR certification and additional coursework may be required.
• EMT or paramedic credentials are not universal requirements; consult vacancy for exact qualifications.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies
• Confirm the patient’s location, callback number, and access details
• Ask approved questions about the patient’s condition
• Determine response priority through the authorized medical dispatch system
• Dispatch or coordinate ambulance resources when included in the assignment
• Provide protocol-based instructions within current qualifications
• Relay patient information and scene hazards to responding personnel
• Document call processing and participate in quality-review activities

Education

High school diploma or recognized equivalent

Job description

County Emergency Communications in Redkey, IN is seeking Emergency Medical Dispatchers to handle urgent medical calls and coordinate response resources. You will gather patient and incident details, confirm locations, and assign priorities in accordance with approved protocols.

Responsibilities include providing protocol-based instructions, relaying information to responders, and maintaining accurate call documentation while supporting quality-review activities.