24/7 Emergency Medical Dispatcher — Critical Care Calls

Emergency Telecommunicator Services; Jackson (MS); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Certification support

Job summary

Emergency Medical Dispatcher opportunities in Jackson, MS, are available at Emergency Telecommunicator Services. Dispatchers receive and assess emergency calls, verify locations, and determine response priorities using approved protocols.

They coordinate ambulance resources and provide instructions until responders arrive. Applicants typically need a high school diploma or GED, with CPR certification often required.

Qualifications

• High school diploma or recognized equivalent commonly required.
• CPR certification may be required and additional coursework may be required.
• EMT or paramedic credentials are not universal requirements; check the vacancy for exact qualifications.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm the patient’s location, callback number, and access details.
• Ask approved questions about the patient’s condition.
• Determine response priority through the authorized medical dispatch system.
• Dispatch or coordinate ambulance resources when included in the assignment.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responding personnel.
• Document call processing and participate in quality-review activities.

Education

High school diploma or GED

Job description

Emergency Medical Dispatcher opportunities in Jackson, MS, are available at Emergency Telecommunicator Services. Dispatchers receive and assess emergency calls, verify locations, and determine response priorities using approved protocols.

They coordinate ambulance resources and provide instructions until responders arrive. Applicants typically need a high school diploma or GED, with CPR certification often required.