Life-Saving EMS Dispatcher - 24/7 Critical Calls

Emergency Telecommunicator Services; Arkabutla (MS); On-site; USD 35,000 - 55,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Employee-assistance services

Continuing education

Job summary

Emergency Telecommunicator Services in Arkabutla, Mississippi, seeks Emergency Medical Dispatchers to gather patient data, establish priorities and coordinate emergency resources using approved protocols and oversight.

Responsibilities include receiving calls, confirming locations, asking key questions, and providing protocol-based instructions. A high school diploma and EMS dispatcher certification are commonly required; CPR certification may be required as well.

Qualifications

• A high school diploma or recognized equivalent is commonly required.
• Employers may recruit applicants for sponsored training or require current Emergency Medical Dispatcher certification before appointment.
• CPR certification and additional coursework may be required.
• EMT or paramedic credentials are not universal requirements; consult the vacancy for the exact qualifications and accepted certification providers.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm the patient’s location, callback number, and access details.
• Ask approved questions about the patient’s condition.
• Determine response priority through the authorized medical dispatch system.
• Dispatch or coordinate ambulance resources when included in the assignment.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responding personnel.
• Document call processing and participate in quality-review activities.

Skills

Communication

Call handling

Prioritization

Data entry

Education

High School Diploma

Emergency Medical Dispatcher certification

CPR certification

Tools

Dispatch software

Job description

Emergency Telecommunicator Services in Arkabutla, Mississippi, seeks Emergency Medical Dispatchers to gather patient data, establish priorities and coordinate emergency resources using approved protocols and oversight.

Responsibilities include receiving calls, confirming locations, asking key questions, and providing protocol-based instructions. A high school diploma and EMS dispatcher certification are commonly required; CPR certification may be required as well.