24/7 Emergency Medical Dispatcher — Certification Support

County Emergency Communications; Jackson (TN); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Insurance coverage

Paid leave

Continuing education

Job summary

County Emergency Communications in Jackson, TN is seeking skilled Emergency Medical Dispatchers to manage urgent calls and coordinate ambulance resources. You will verify locations, gather critical information, and apply approved protocols to guide responders.

Applicants should hold a high school diploma (or GED) and EMT/CPR credentials as required by the vacancy; training or sponsorship may be offered by the employer. Various shifts and overtime may apply.

Qualifications

• High school diploma or GED required.
• EMD certification may be required.
• CPR certification may be required; consult vacancy for specifics.

Responsibilities

• Receive calls involving illness, injury, and medical emergencies.
• Confirm the patient’s location, callback number, and access details.
• Ask approved questions about the patient’s condition.
• Determine response priority through the authorized medical dispatch system.
• Dispatch or coordinate ambulance resources when included in the assignment.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responding personnel.
• Document call processing and participate in quality-review activities.

Skills

Emergency medical dispatch

Communication skills

Data entry

Education

High school diploma or GED

EMD certification

Tools

Approved dispatch system

Job description

County Emergency Communications in Jackson, TN is seeking skilled Emergency Medical Dispatchers to manage urgent calls and coordinate ambulance resources. You will verify locations, gather critical information, and apply approved protocols to guide responders.

Applicants should hold a high school diploma (or GED) and EMT/CPR credentials as required by the vacancy; training or sponsorship may be offered by the employer. Various shifts and overtime may apply.