Emergency Medical Dispatcher: 24/7 Critical Response

Emergency Telecommunicator Services; Raymond (MS); On-site; USD 32,000 - 52,000; Full time

Job summary

Emergency Telecommunicator Services in Raymond, MS seeks an attentive dispatcher to handle medical emergency calls, confirm patient location, and relay critical information to responders. A high school diploma or GED is required, CPR certification is often required, and EMT/paramedic credentials are not universal requirements.

The role involves extended console work with headset use and potential overnight shifts, weekends, and overtime.

Qualifications

• High school diploma or equivalent required.
• CPR certification and related coursework may be required.
• EMD/EMT credentials are not universally required; check vacancy specifics.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm the patient’s location, callback number, and access details.
• Ask approved questions about the patient’s condition.
• Determine response priority through the dispatch system.
• Dispatch or coordinate ambulance resources as assigned.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responders.
• Document call processing and participate in quality-review activities.

Skills

Calm under pressure

Medical dispatch

Communication

Protocol compliance

Education

High school diploma or GED

CPR certification (may be required)

EMT/Paramedic credentials not universal

Job description

Emergency Telecommunicator Services in Raymond, MS seeks an attentive dispatcher to handle medical emergency calls, confirm patient location, and relay critical information to responders. A high school diploma or GED is required, CPR certification is often required, and EMT/paramedic credentials are not universal requirements.

The role involves extended console work with headset use and potential overnight shifts, weekends, and overtime.