24/7 Emergency Medical Dispatcher — Critical Call & Dispatch

911 Emergency Communications; Leitchfield (KY); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Employee-assistance services

Continuing education

Certification support

Shift premiums

Job summary

911 Emergency Communications in Leitchfield, Kentucky is seeking Emergency Medical Dispatchers to join a team that handles urgent medical calls with protocol-driven guidance. You will gather patient and incident details, confirm locations, assign response priorities, and coordinate EMS resources from a centralized console.

Role requires a high school diploma and may require CPR and Emergency Medical Dispatcher certification; EMT/Paramedic credentials are not universal requirements.

Qualifications

• High school diploma or recognized equivalent commonly required.
• Employers may recruit applicants for sponsored training or require current Emergency Medical Dispatcher certification before appointment.
• CPR certification and additional coursework may be required.
• EMT or paramedic credentials are not universal requirements; consult vacancy for exact qualifications and accepted certification providers.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm patient location, callback number, and access details.
• Ask approved questions about patient condition.
• Determine response priority through the authorized medical dispatch system.
• Dispatch or coordinate ambulance resources when included in assignment.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responding personnel.
• Document call processing and participate in quality-review activities.

Skills

Communication

Multitasking

Calm under pressure

Education

High school diploma

Emergency Medical Dispatcher certification

CPR certification

Job description

911 Emergency Communications in Leitchfield, Kentucky is seeking Emergency Medical Dispatchers to join a team that handles urgent medical calls with protocol-driven guidance. You will gather patient and incident details, confirm locations, assign response priorities, and coordinate EMS resources from a centralized console.

Role requires a high school diploma and may require CPR and Emergency Medical Dispatcher certification; EMT/Paramedic credentials are not universal requirements.