Life-Saving EMS Dispatcher | 24/7 Emergency Communications

Emergency Telecommunicator Services; Lebanon (KY); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Continuing education

Job summary

Emergency Telecommunicator Services is seeking experienced Emergency Medical Dispatchers for Lebanon, KY. The role focuses on handling urgent medical calls, verifying locations and contacts, and coordinating ambulance resources while following approved dispatch protocols.

Requirements commonly include a high school diploma, possible EMS Dispatcher certification, and CPR certification. Training may be sponsored, and certification maintenance is typically required according to the vacancy details.

Qualifications

• High school diploma or equivalent required; sponsorship for training may be available.
• Emergency Medical Dispatcher certification may be required or preferred per vacancy.
• CPR certification may be required; EMT or paramedic credentials are not universal requirements.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm the patient’s location, callback number, and access details.
• Ask approved questions about the patient’s condition.
• Determine response priority through the authorized medical dispatch system.
• Dispatch or coordinate ambulance resources when included in the assignment.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responding personnel.
• Document call processing and participate in quality-review activities.

Education

High school diploma or equivalent

Emergency Medical Dispatcher certification

CPR certification

Job description

Emergency Telecommunicator Services is seeking experienced Emergency Medical Dispatchers for Lebanon, KY. The role focuses on handling urgent medical calls, verifying locations and contacts, and coordinating ambulance resources while following approved dispatch protocols.

Requirements commonly include a high school diploma, possible EMS Dispatcher certification, and CPR certification. Training may be sponsored, and certification maintenance is typically required according to the vacancy details.