Emergency Medical Dispatcher: 24/7 Critical Communications

County Emergency Communications; Cusseta (AL); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Employee assistance services

Continuing education

Job summary

County Emergency Communications in Cusseta, AL is seeking an Emergency Medical Dispatcher to support urgent medical calls and coordinate ambulance responses. You will gather patient data, verify locations, and apply approved dispatch protocols while maintaining confidentiality and safety.

Requirements typically include a high school diploma or GED and CPR certification; EMT/paramedic credentials aren’t universal. The role may involve overnight or weekend shifts and overtime per agency needs.

Qualifications

• High school diploma or recognized equivalent required.
• CPR certification may be required; EMT/paramedic credentials are not universal.
• Consult vacancy for exact qualifications and accepted certification providers.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies
• Confirm the patient’s location, callback number, and access details
• Ask approved questions about the patient’s condition
• Determine response priority through the authorized medical dispatch system
• Dispatch or coordinate ambulance resources when included in the assignment
• Provide protocol-based instructions within current qualifications
• Relay patient information and scene hazards to responding personnel
• Document call processing and participate in quality-review activities

Education

High School Diploma or GED

Emergency Medical Dispatcher Certification

Job description

County Emergency Communications in Cusseta, AL is seeking an Emergency Medical Dispatcher to support urgent medical calls and coordinate ambulance responses. You will gather patient data, verify locations, and apply approved dispatch protocols while maintaining confidentiality and safety.

Requirements typically include a high school diploma or GED and CPR certification; EMT/paramedic credentials aren’t universal. The role may involve overnight or weekend shifts and overtime per agency needs.