24/7 Emergency Medical Dispatcher

911 Emergency Communications; Bena (MN); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Employee assistance services

Continuing education

Job summary

911 Emergency Communications in Minnesota seeks Emergency Medical Dispatchers for the Bena location. You will receive calls involving illness, injury and other medical emergencies, confirm location and contact details, ask approved questions, and determine response priority using approved protocols.

Responsibilities include coordinating ambulance resources, providing protocol-based instructions, relaying information to responders, and documenting calls.

Qualifications

• A high school diploma or equivalent is commonly required.
• EMT or paramedic credentials are not universal requirements; consult vacancy for exact qualifications.
• CPR certification may be required.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies
• Confirm the patient’s location, callback number, and access details
• Ask approved questions about the patient’s condition
• Determine response priority through the authorized medical dispatch system
• Dispatch or coordinate ambulance resources when included in the assignment
• Provide protocol-based instructions within current qualifications
• Relay patient information and scene hazards to responding personnel
• Document call processing and participate in quality-review activities

Education

High School Diploma or equivalent

Emergency Medical Dispatcher certification

CPR certification

Job description

911 Emergency Communications in Minnesota seeks Emergency Medical Dispatchers for the Bena location. You will receive calls involving illness, injury and other medical emergencies, confirm location and contact details, ask approved questions, and determine response priority using approved protocols.

Responsibilities include coordinating ambulance resources, providing protocol-based instructions, relaying information to responders, and documenting calls.