Emergency Medical Dispatcher — Save Lives in 24/7 Ops

911 Emergency Communications; Bemidji (MN); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Continuing education

Certification support

Shift premiums

Job summary

911 Emergency Communications in Bemidji seeks an Emergency Medical Dispatcher to handle urgent medical calls, verify locations, and assign responders. You will follow established protocols to guide care and coordinate resources, while documenting incidents for quality reviews.

Applicants may need CPR and EMD certification; some positions require sponsorship for training. The role may involve overnight or rotating shifts based on agency needs.

Qualifications

• High school diploma or equivalent required.
• Emergency Medical Dispatcher (EMD) certification before appointment preferred/required by vacancy.
• CPR certification may be required.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm the patient’s location, callback number, and access details.
• Ask approved questions about the patient’s condition.
• Determine response priority through the authorized medical dispatch system.
• Dispatch or coordinate ambulance resources when included in the assignment.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responding personnel.
• Document call processing and participate in quality-review activities.

Skills

Communication skills

Multitasking

Data entry

Attention to detail

Education

High school diploma

EMD certification

Job description

911 Emergency Communications in Bemidji seeks an Emergency Medical Dispatcher to handle urgent medical calls, verify locations, and assign responders. You will follow established protocols to guide care and coordinate resources, while documenting incidents for quality reviews.

Applicants may need CPR and EMD certification; some positions require sponsorship for training. The role may involve overnight or rotating shifts based on agency needs.