24/7 Emergency Medical Dispatcher

County Emergency Communications; Belmond (IA); Presencial; USD 42.000 - 56.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Insurance coverage

Retirement benefits

Paid leave

Employee-assistance services

Continuing education

Descripción de la vacante

County Emergency Communications in Belmond, IA is seeking Emergency Medical Dispatchers. This role involves handling urgent calls, verifying location and contact details, and applying approved medical dispatch protocols to set response priorities.

You will coordinate ambulance resources, provide protocol-based instructions, document calls, and support quality review. A high school diploma is commonly required, with CPR certification and EMS credentials possibly needed depending on the vacancy.

Formación

• High school diploma or recognized equivalent is commonly required.
• CPR certification may be required.
• EMT or paramedic credentials are not universal requirements; check vacancy for exact qualifications and providers.

Responsabilidades

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm patient’s location, callback number, and access details.
• Ask approved questions about patient’s condition.
• Determine response priority through the authorized medical dispatch system.
• Dispatch or coordinate ambulance resources when included in the assignment.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responding personnel.
• Document call processing and participate in quality-review activities.

Conocimientos

Call handling

Location verification

Medical protocol adherence

Priority assessment

Dispatch coordination

Communication skills

Documentation

Educación

High school diploma

EMT/paramedic credentials may be required depending on vacancy

Herramientas

EMS dispatch system

Descripción del empleo

County Emergency Communications in Belmond, IA is seeking Emergency Medical Dispatchers. This role involves handling urgent calls, verifying location and contact details, and applying approved medical dispatch protocols to set response priorities.

You will coordinate ambulance resources, provide protocol-based instructions, document calls, and support quality review. A high school diploma is commonly required, with CPR certification and EMS credentials possibly needed depending on the vacancy.