24/7 Emergency Medical Dispatcher – EMS Communications

Emergency Telecommunicator Services; West Burlington (IA); Sur place; USD 32 000 - 52 000; Plein temps

Résumé du poste

Emergency Telecommunicator Services in West Burlington, IA, is seeking an Emergency Medical Dispatcher to handle urgent medical calls, gather critical details, and set response priorities. You will support EMS coordination and may provide protocol-based instructions before responders arrive, following established dispatch protocols.

A high school diploma or equivalent is commonly required. CPR certification and additional coursework may be required; EMT or paramedic credentials are not universal

Qualifications

• High school diploma or equivalent commonly required.
• CPR certification and additional coursework may be required.
• EMT or paramedic credentials are not universal requirements; consult vacancy for exact qualifications.

Responsabilités

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm the patient’s location, callback number, and access details.
• Ask approved questions about the patient’s condition.
• Determine response priority through the authorized medical dispatch system.
• Dispatch or coordinate ambulance resources when included in the assignment.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responding personnel.
• Document call processing and participate in quality-review activities.

Formation

High school diploma or equivalent

Emergency Medical Dispatcher certification

Description du poste

Emergency Telecommunicator Services in West Burlington, IA, is seeking an Emergency Medical Dispatcher to handle urgent medical calls, gather critical details, and set response priorities. You will support EMS coordination and may provide protocol-based instructions before responders arrive, following established dispatch protocols.

A high school diploma or equivalent is commonly required. CPR certification and additional coursework may be required; EMT or paramedic credentials are not universal