24/7 Emergency Communications Dispatcher

National Police; Dearborn (MI); Hybrid; USD 57,000 - 70,000; Full time

Job summary

National Police in Dearborn, MI seeks an emergency dispatcher to handle 9-1-1 calls and dispatch police, fire, and EMS. The role requires 9-1-1 dispatch experience, strong computer skills, and the ability to work day, afternoon, and midnight shifts, including weekends and holidays.

Sedentary work with meals at workstations. Responsibilities include receiving/transmitting messages via two-way radio, operating CAD/MDT, and providing EMS dispatching.

Qualifications

• Graduation from an accredited high school or GED equivalent.
• Supplemental course work or experience in the use of computers and related applications is helpful.
• 9-1-1 Dispatch experience desired.

Responsibilities

• Receives and transmits messages to and from police, fire and emergency medical units via two-way radio.
• Receives enhanced 9-1-1 emergency telephone calls for service; evaluates situation and dispatches appropriate units.
• Provides Emergency Medical Dispatching services.
• Operates the CAD and MDT systems.

Skills

Emergency dispatch

Customer service

Education

High School Diploma or GED

Tools

CAD System

MDT

LEIN System

Job description

National Police in Dearborn, MI seeks an emergency dispatcher to handle 9-1-1 calls and dispatch police, fire, and EMS. The role requires 9-1-1 dispatch experience, strong computer skills, and the ability to work day, afternoon, and midnight shifts, including weekends and holidays.

Sedentary work with meals at workstations. Responsibilities include receiving/transmitting messages via two-way radio, operating CAD/MDT, and providing EMS dispatching.