24/7 Emergency Communications Dispatcher

City of Dearborn Career Opportunities; Dearborn (MI); On-site; USD 57,204 - 69,917; Full time

Job summary

The City of Dearborn Career Opportunities is looking for a Dispatcher to handle emergency and non-emergency calls at the Dearborn Administrative Center. This role is responsible for the operation of communication equipment and requires strong communication skills, particularly during high-stress situations.

Applicants must have a high school diploma or GED, and experience in 9-1-1 dispatching is preferred. This full-time position requires flexible shift assignments, including nights, weekends, and holidays.

Salary starts at $63,561 annually, with additional training and support available.

Qualifications

• Graduation from an accredited high school or GED equivalent.
• 9-1-1 Dispatch experience desired.
• Supplemental course work or experience in the use of computers.

Responsibilities

• Receives and transmits messages to and from emergency units.
• Evaluates situations to determine appropriate response.
• Provides Emergency Medical Dispatching services.

Skills

Ability to operate two-way radio

Ability to communicate verbally in English

Ability to deal with multiple demands simultaneously

Knowledge of Arabic language

Education

Graduation from an accredited high school or GED equivalent

Tools

Computer Aided Dispatch (CAD) System

Law Enforcement Information Network (LEIN)

Job description

The City of Dearborn Career Opportunities is looking for a Dispatcher to handle emergency and non-emergency calls at the Dearborn Administrative Center. This role is responsible for the operation of communication equipment and requires strong communication skills, particularly during high-stress situations.

Applicants must have a high school diploma or GED, and experience in 9-1-1 dispatching is preferred. This full-time position requires flexible shift assignments, including nights, weekends, and holidays.

Salary starts at $63,561 annually, with additional training and support available.