24/7 Emergency Call Taker – Public Safety

National Public Safety Careers; Beatty (OR); On-site; USD 40,000 - 60,000; Full time

Job summary

National Public Safety Careers in Beatty, Oregon seeks skilled 911 Call Takers to handle emergency calls, verify locations, and relay critical information to dispatchers. The role emphasizes accurate data capture and effective communication under pressure.

Successful candidates typically possess a high school diploma and strong listening and typing abilities, with training and certification completed as required by the employing agency. Rotating shifts and on-call duties may apply.

Qualifications

• High school diploma or equivalent.
• Experience in customer service or public safety is preferred but not required.
• Strong listening, typing, and communication skills.

Responsibilities

• Answer incoming emergency calls and assigned nonemergency lines.
• Confirm incident location and caller’s callback information.
• Use approved questions to assess nature and urgency of the situation.
• Enter accurate details into call-processing or dispatch software.
• Forward incident information promptly to the appropriate dispatch function.
• Provide authorized pre-arrival instructions only within training.

Skills

Active listening

Accurate typing

Clear verbal communication

Attention to detail

Education

High school diploma or equivalent

Job description

National Public Safety Careers in Beatty, Oregon seeks skilled 911 Call Takers to handle emergency calls, verify locations, and relay critical information to dispatchers. The role emphasizes accurate data capture and effective communication under pressure.

Successful candidates typically possess a high school diploma and strong listening and typing abilities, with training and certification completed as required by the employing agency. Rotating shifts and on-call duties may apply.