24/7 Emergency Call Taker — Front‑Line Public Safety

Public Safety Dispatch Network; Klamath River (CA); On-site; USD 45,000 - 75,000; Full time

Job summary

Public Safety Dispatch Network is seeking 911 Call Taker opportunities in Klamath River, CA. The role involves handling emergency and nonemergency calls, confirming locations, and collecting essential details for dispatch teams.

Training and certification ensure proper pre-arrival instructions and information flow to responders. Successful candidates typically have a high school diploma or equivalent, with strong listening, typing, and verbal communication skills.

Qualifications

• High school diploma or equivalent required or helpful experience in customer service.
• Strong listening comprehension and ability to follow structured procedures.
• Accurate typing and clear verbal communication are essential.

Responsibilities

• Answer incoming emergency calls and nonemergency lines.
• Confirm incident location and caller information.
• Use approved questions to determine urgency and details.
• Enter information accurately into dispatch software.
• Forward incident data promptly to the appropriate dispatch function.
• Guide callers with calm, concise instructions within training scope.

Skills

Listening

Typing

Verbal communication

Education

High school diploma or equivalent

Job description

Public Safety Dispatch Network is seeking 911 Call Taker opportunities in Klamath River, CA. The role involves handling emergency and nonemergency calls, confirming locations, and collecting essential details for dispatch teams.

Training and certification ensure proper pre-arrival instructions and information flow to responders. Successful candidates typically have a high school diploma or equivalent, with strong listening, typing, and verbal communication skills.