24/7 Emergency Call Taker & Dispatch Support

Public Safety Dispatch Network; Blanco (NM); Presencial; USD 42.000 - 54.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health insurance

Retirement contributions

Paid leave

Training opportunities

Descripción de la vacante

Public Safety Dispatch Network seeks 911 Call Takers in Blanco, NM to handle emergency lines, verify locations, and document details for dispatch coordination.

Responsibilities include confirming information, using standard questions, entering data accurately, and coordinating with dispatch teams. Training is provided, with eligibility checks and typical background requirements. This role supports critical public safety operations.

Formación

• High school diploma or equivalent commonly required.
• Customer service, telephone support, or public safety experience is helpful.
• Candidates must be able to follow structured procedures and complete assessments.

Responsabilidades

• Answer incoming emergency and nonemergency lines.
• Confirm incident location and caller information.
• Use approved questions to identify urgency of situations.
• Enter details into call-processing or dispatch software.
• Forward incident information to the appropriate dispatch function.
• Provide pre-arrival instructions only within training.

Conocimientos

Active listening

Typing proficiency

Verbal communication

Educación

High school diploma or equivalent

Herramientas

Dispatch software

Descripción del empleo

Public Safety Dispatch Network seeks 911 Call Takers in Blanco, NM to handle emergency lines, verify locations, and document details for dispatch coordination.

Responsibilities include confirming information, using standard questions, entering data accurately, and coordinating with dispatch teams. Training is provided, with eligibility checks and typical background requirements. This role supports critical public safety operations.