Emergency 911 Call Taker - Public Safety Dispatcher

Public Safety Dispatch Network; Meeker (CO); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Health insurance

Retirement contributions

Paid leave

Employee-assistance programs

Continuing training

Job summary

Public Safety Dispatch Network seeks dedicated 911 Call Takers to answer emergency and nonemergency calls in Rio Blanco. You will verify locations, collect caller details, and determine urgency using structured questions, while entering precise information into dispatch software and coordinating with responders.

Successful candidates typically have a high school diploma, strong listening and typing skills, and the ability to follow procedures under pressure.

Qualifications

• High school diploma or equivalent required; prior dispatch experience helpful but not always necessary.
• Strong listening, typing, and clear verbal communication are essential for accurate information gathering.
• Candidates should be able to follow structured procedures and work under pressure.

Responsibilities

• Answer incoming emergency and nonemergency calls.
• Verify incident location and caller information.
• Identify urgency using approved questions and document details in dispatch systems.
• Forward information promptly to appropriate dispatch functions.
• Provide pre-arrival instructions only within training and certification.

Skills

Active listening

Accurate typing

Verbal communication

Follow procedures

Education

High school diploma

Tools

Call-processing software

Job description

Public Safety Dispatch Network seeks dedicated 911 Call Takers to answer emergency and nonemergency calls in Rio Blanco. You will verify locations, collect caller details, and determine urgency using structured questions, while entering precise information into dispatch software and coordinating with responders.

Successful candidates typically have a high school diploma, strong listening and typing skills, and the ability to follow procedures under pressure.