24/7 Cloud Infra Technician — Data Center Ops

Socket.dev; Ashburn (VA); On-site; USD 39,000 - 68,000; Full time

Job summary

Amazon in Ashburn, VA is seeking a Data Center Technician to install equipment, repair hardware, troubleshoot networks, and respond to incidents in a 24/7 data center environment.

The role requires travel between data center sites, working shifts including nights and weekends, and the ability to lift 40+ pounds. Candidates should have 2+ years hardware troubleshooting and 1+ year networking experience.

Qualifications

• 2+ years of computer hardware troubleshooting and repair experience.
• 1+ years of computer networking experience.
• High school or equivalent diploma.

Responsibilities

• Performing server rack installations, hardware break-fix, troubleshooting network issues, and incident response.
• Primary contact point for internal and external stakeholders like engineers, vendors, contractors.
• On-call duties and participation in maintenance and change management.
• Contributing to documentation and process improvements.
• Training and onboarding new team members.

Skills

Hardware troubleshooting

Networking experience

Customer communication

Education

High school diploma

Job description

Amazon in Ashburn, VA is seeking a Data Center Technician to install equipment, repair hardware, troubleshoot networks, and respond to incidents in a 24/7 data center environment.

The role requires travel between data center sites, working shifts including nights and weekends, and the ability to lift 40+ pounds. Candidates should have 2+ years hardware troubleshooting and 1+ year networking experience.