24/7 911 Dispatcher & Emergency Communicator

National Public Safety Careers; Remsenburg-Speonk (NY); Vor Ort; USD 42.000 - 62.000; Vollzeit

Benefits dieser Stelle

Health insurance

Retirement contributions

Paid leave

Employee assistance program

Continuing training

Zusammenfassung

National Public Safety Careers seeks skilled call-takers for the emergency communications desk in Speonk, NY. The role involves handling 911 calls, confirming locations, and relaying information to dispatch teams in a fast-paced environment.

Applicants should have a high school diploma or equivalent and demonstrate strong listening, typing accuracy, and clear verbal communication while following established procedures. Training is provided, with potential shift work and overtime considerations.

Qualifikationen

• High school diploma or equivalent is required.
• Candidates should demonstrate strong listening, typing accuracy, and clear verbal communication.

Aufgaben

• Answer incoming emergency calls and assigned nonemergency lines.
• Confirm caller location and contact details.
• Use approved questions to identify nature and urgency of the situation.
• Enter accurate details into call-processing or dispatch software.
• Forward incident information to the appropriate dispatch function.
• Provide pre-arrival instructions only within training and certification.

Kenntnisse

Active listening

Accurate typing

Clear verbal communication

Follow structured procedures

Ausbildung

High school diploma or equivalent

Tools

Dispatch software

Jobbeschreibung

National Public Safety Careers seeks skilled call-takers for the emergency communications desk in Speonk, NY. The role involves handling 911 calls, confirming locations, and relaying information to dispatch teams in a fast-paced environment.

Applicants should have a high school diploma or equivalent and demonstrate strong listening, typing accuracy, and clear verbal communication while following established procedures. Training is provided, with potential shift work and overtime considerations.