2138 Key Holder

Books A Million; Houma (LA); On-site; USD 26,000 - 38,000; Full time

Job summary

Books A Million in Houma, LA, is seeking a Keyholder who operates as a limited Manager on Duty, ensuring store security and alignment with management directives.

You will lead category teams, uphold policies, train Associates, handle cash and daily briefings, maintain merchandising and cleanliness, and deliver excellent customer service.

This role reports to store leadership and offers growth opportunities within retail management.

Qualifications

• High school diploma or equivalent.
• Previous supervisory experience.
• 18 years of age or older.
• Successful completion of background screenings.
• Ability to operate a cash register and basic computer skills.

Responsibilities

• Lead category team and maximize profits and customer service.
• Operate store as a limited MOD with management team.
• Maintain store security as a key-holding manager.
• Maintain merchandising, cleanliness and operational efficiency.
• Train Associates and facilitate cross-training for development.
• Communicate daily via briefings and meetings.
• Drops off bank deposits and handles change orders as needed.

Skills

Communication

Interpersonal skills

Action oriented

Education

High school diploma or equivalent

Age 18+

Tools

Cash register

Computer skills

Job description

Job Description

The Keyholder operates as a limited Manager on Duty by maintaining the physical security of the store, under direction from the management team.

Roles and Responsibilities

• Maximizes profits and customer service by leading assigned category team and operating the store in adherence with all company policies, procedures, and guidelines
• Operates the store as a limited Manager On Duty in conjunction with the management team.
• Maintains the physical security of the store they are assigned, and in doing so is a key-holding member of management.
• Maintains category merchandising and cleanliness and ensures operational efficiency.
• Maintains used category cadencing and stock levels within the monthly budget.
• Audits buyback throughout the day to ensure all policies and procedures are being followed.
• Ensures highest level of customer service and handles customer complaints to a satisfactory conclusion.
• Maintains category merchandising and cleanliness and ensures operational efficiency.
• Trains and develops Associates within category and facilitates cross-training for further development.
• Facilitates effective communication to all store Associates through daily briefings and weekly and monthly meetings.
• Drops off bank deposit and pick up change order as needed
• Performs other duties as assigned.

Core Competencies

• Strong verbal and written communication skills
• Action Orientation
• Interpersonal Skills

Qualifications And Education Requirements

• High school diploma or equivalent
• Previous experience in a supervisor role
• 18 years of age or older
• Successful completion of all background screenings

Preferred Skills

• Computer and cash register skills

Physical and Environmental Requirements

• Must be able to stand and walk for extended periods of time
• Must be able to use hands/arms to operate a keyboard and telephone for repetitive motion activities
• Must be able to lift or team lift objects up to 50 lbs., with or without assistance
• Must be able to communicate using speech, sight, and sound with or without an assistive device
• Must be able to stand, walk, climb, bend, stoop, or crouch while performing daily activities of the job