1st Line IT Support Technician – Office-Based

Hyra; United States; A distancia; USD 32.000 - 43.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Discretionary bonus up to 20%

Private healthcare

5% pension

EV rental scheme

UKI share purchase option

Team events

Descripción de la vacante

Fichtner Consulting Engineers Ltd in Stockport seeks an IT Technician to join our permanent team. You will provide first-line IT support to 200+ UK and Ireland users, assist with hardware setup, software installs, and basic device configuration in an office-based role.

Based in the Manchester area, the role emphasizes confidentiality, security, and continuous learning. We offer a competitive salary, a discretionary bonus up to 20%, private healthcare, a 5% pension, and company benefits.

Formación

• NVQ Level 2 in IT or equivalent.
• Prior IT support experience.
• Experience in business administration.
• Strong communication skills.
• Responsive and enthusiastic personality.
• Awareness of data confidentiality and IT security.
• Commitment to ongoing learning and development.

Responsabilidades

• Install and remove software.
• Assist with procurement of IT hardware and software.
• Provide basic IT support for users in the UK and Ireland including remote and site-based colleagues.
• Assist in configuring new laptops and mobile phones.
• Assist in maintaining IT records.
• Assist with system maintenance and testing.
• Perform other reasonable IT tasks.

Conocimientos

IT support

Hardware setup

Communication

Data confidentiality

Learning & development

Educación

NVQ Level 2 in IT

Descripción del empleo

Fichtner Consulting Engineers Ltd in Stockport seeks an IT Technician to join our permanent team. You will provide first-line IT support to 200+ UK and Ireland users, assist with hardware setup, software installs, and basic device configuration in an office-based role.

Based in the Manchester area, the role emphasizes confidentiality, security, and continuous learning. We offer a competitive salary, a discretionary bonus up to 20%, private healthcare, a 5% pension, and company benefits.