180529 - Alameda Health System - Cashier

LAZ Parking; Oakland (CA); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Pay Activ

Free uniform

Paid training

Health coaching & resources

Employee Assistance Program (EAP)

Smoking Cessation Program

Job summary

LAZ Parking in Oakland is seeking a dynamic cashier to greet customers, collect parking fees and provide friendly, professional service.

You will handle cash, make change, assist tenants, visitors and employees, and work with a team to keep traffic flowing during peak hours.

Qualifications

• High school diploma or GED preferred.
• Strong customer service experience.
• Cash handling experience required.
• Parking industry experience preferred.

Responsibilities

• Greet customers with courtesy and provide excellent customer service.
• Collect parking fees and give correct change.
• Assist diverse parkers (tenants, visitors, employees, etc.).
• Answer questions about parking and surroundings.
• Complete daily report.
• Support entry/exit staffing during peak hours when needed.
• Communicate with management and traffic directors.
• Handle inquiries professionally and refer to supervisor when needed.
• Manage traffic flow during equipment failure or construction.
• Demonstrate urgency and seek improvements.
• Perform additional duties as assigned.

Skills

Dynamic

Dependable

Good under pressure

Professional communication

Team player

Self-motivated

Handle challenging situations

Education

High school diploma or GED

Job description

Are you a team player who likes to have fun while you work? Do you enjoy meeting people and sparking conversations? If so, then we want YOU to join our LAZ family! We are an employee first company who care about you and what you think!

Why LAZ Parking?

• Team Atmosphere
• Growth Opportunities
• Pay Activ - On-demand access to earned wages, get up to 50% of your earned wages immediately.
• Paid training: No experience? We have you covered!
• Free company uniform

The following programs are available to help support you,freeof charge.

• Health Coaching & ResourcesOne-on-one health coaching is available to all employees whether you choose to enroll in LAZ Benefits or not.
• Employee Assistance Program (EAP)you and eligible members of your household have 24/7 access to confidential counseling.
• Smoking Cessation Program

The Spirit of the Position:

TheCashieris responsible for greeting, engaging and interacting with all customers entering and exiting the facility. The position requires cash handling, making correct change, monitoring transactions, etc. for traffic entering/exiting the facility.

How do you know if this is the right job for you?!

You are:

• Dynamic. You're charismatic, full of energy, and happy to help in any way you can.
• Dependable. Responsible is your middle name. You never disappoint because it's not in your nature.
• Good under pressure. You don't fold and get overwhelmed easily. Instead, you prefer chaos so you can kick its butt.
• Good at communicating professionally and effectively.
• A team player. You're open to different opinions and can help motivate your team.
• Capable of working in an unsupervised setting.
• Able to handle challenging and at times, emotionally charged situations.

What will I do?

• Meet and greet each customer with courtesy and great customer service.
• Collect the parking fees and provide correct change.
• Understand and know how to handle different types of parkers, i.e., tenants, visitors, employees, administration, etc.
• Understand the surroundings and building area in order to answer questions.
• Complete the daily report.
• Assist in staffing the exit or entry booth during peak collection hours in order to facilitate exit/entry should problems occur.
• Communicate with management, supervisors and traffic directors.
• Answer customer service questions concerning parking and answer general customer. Inquiries in a courteous, professional and effective manner, referring questions to the supervisor when applicable.
• Determine traffic flow in times of equipment failure or during periods of construction.
• Demonstrates a sense of urgency and timeliness.
• Demonstrate the ability to seek improvement.
• Field additional duties if they are assigned.

Education:

• High school diploma or GED preferred but not required.

Experience:

• Strong customer service experience.
• Cash handling experience is required.
• Parking industry experience is preferred but not required.

Skills:

• Willingness to be flexible, work multiple facility locations.
• Ability to handle challenging and at times, emotionally charged situations.
• Ability to speak, read, and comprehend the English language.
• Must be able to make decisions independently and stay firm on decisions made (not easily persuaded).

Physical Demands:

• Willingness to work in the elements - heat, wind, snow, rain, etc.
• Ability to lift, push and pull at least 25 pounds.
• Ability to stand, walk and run for extended periods of time.
• Ability bend, stoop, squat and lift frequently throughout a shift.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with qualified disabilities to perform the essential duties/functions.

FLSA Status: Non-Exempt

LAZ Parking is an equal opportunity employer. In all our employment practices, including hiring, we are firmly committed to provide equal employment opportunity (EEO) to all persons, regardless of race, color, religion, sex, national origin, disability, age, genetics, Vietnam era, special disabled, recently separated and other protected veterans, or any other characteristic protected by federal, state, or local law. No question in our application process is used for the process of limiting or excluding any applicant's consideration for employment on such grounds.

This Employer participates in E-Verify.