1:1 Patient Care & Safety Observer

Meritus Health; Hagerstown (MD); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Health insurance

Dental and vision insurance

Paid time off

401k plan

Education assistance program

Shift differential eligibility

Job summary

Meritus Medical Center in Hagerstown, MD is seeking Clinical Observers to provide one-to-one patient observation and assistance with daily living activities. This role supports patient safety and a therapeutic environment within the Nursing Services team.

Responsibilities include documenting observations, reporting safety concerns, and aiding with daily tasks. Qualifications include high school diploma (preferred) and BLS/CPR certification; prior customer service experience is a plus.

Qualifications

• High School Diploma preferred.
• Ability to sit in quiet observation for long periods without distraction.
• Experience in customer service or team-based environments is a plus.
• Current BLS (CPR) certification required.
• Strong interpersonal skills and commitment to patient safety.

Responsibilities

• Provide constant observation and personal care for patients requiring one-to-one support.
• Assist with daily living needs: bathing, oral care, mobility, nutrition, and elimination.
• Document patient interactions and observations accurately.
• Identify and report behavioral changes or safety concerns to nursing staff.
• Maintain a hazard-free patient environment and follow safety protocols during transport.
• Support nursing assistants and serve as a preceptor for new team members.

Skills

Observation

Patient care

Communication

Teamwork

Education

High School Diploma

Job description

Meritus Medical Center in Hagerstown, MD is seeking Clinical Observers to provide one-to-one patient observation and assistance with daily living activities. This role supports patient safety and a therapeutic environment within the Nursing Services team.

Responsibilities include documenting observations, reporting safety concerns, and aiding with daily tasks. Qualifications include high school diploma (preferred) and BLS/CPR certification; prior customer service experience is a plus.