053009 - Dispatcher I

Heidelberg Materials; Tyrone (GA); On-site; USD 43,000 - 50,000; Full time

Benefits offered by this job

401(k) retirement savings plan with a

Health, Dental & Vision with HSA/HRA/F

Paid time off

Job summary

Heidelberg Materials is seeking a Dispatcher I in the United States. You will coordinate and schedule deliveries to ensure efficient service, communicate with drivers, customers, and plant personnel, and monitor delivery status to adapt to changing needs.

You will maintain dispatch records and support safe, productive operations while prioritizing customer satisfaction. The role emphasizes strong communication, problem-solving, and teamwork in a fast-paced environment; experience in ready-mix

Qualifications

• Experience coordinating multiple priorities in a fast-paced environment.
• Ready-mix concrete industry experience is preferred but not required.
• Strong communication and customer service skills with the ability to build positive working relationships.
• Proficiency with dispatch, routing, scheduling, or transportation management systems and related technology.
• Strong problem-solving skills and sound judgment to address operational challenges.
• Commitment to safety, accuracy, teamwork, and delivering excellent customer service.

Responsibilities

• Coordinate and schedule deliveries to ensure efficient and timely service.
• Communicate with drivers, customers, and plant personnel to manage daily routing and dispatch activities.
• Monitor delivery status and respond proactively to changing operational needs.
• Maintain accurate dispatch records, shipment documentation, and system data.
• Support safe, productive operations by resolving issues and prioritizing customer satisfaction.

Skills

Coordination

Multi-tasking

Communication

Customer service

Problem solving

Safety awareness

Teamwork

Time management

Tools

Dispatch systems

Routing software

Transportation management

Job description

Line of Business: Aggregates

Dispatcher I

About Us

Heidelberg Materials is one of the world’s largest suppliers of building materials. Heidelberg Materials North America operates over 450 locations across the U.S. and Canada with approximately 9,000 employees.

What You’ll Be Doing

• Coordinate and schedule deliveries to ensure efficient and timely service to customers.
• Communicate with drivers, customers, and plant personnel to manage daily routing and dispatch activities.
• Monitor delivery status and respond proactively to changing operational needs.
• Maintain accurate dispatch records, shipment documentation, and system data.
• Support safe, productive operations by resolving issues and prioritizing customer satisfaction.

What Are We Looking For

• Ability to effectively coordinate multiple priorities in a fast-paced environment.
• Ready-mix concrete industry experience is preferred but not required.
• Strong communication and customer service skills with the ability to build positive working relationships.
• Proficiency with dispatch, routing, scheduling, or transportation management systems and related technology.
• Strong problem-solving skills and sound judgment to address operational challenges.
• Commitment to safety, accuracy, teamwork, and delivering excellent customer service.

Work Environment

• Fast-paced operations environment supporting transportation, logistics, and customer delivery activities.
• Frequent communication with drivers, customers, plant personnel, and other internal stakeholders.
• Combination of desk-based administrative work and real-time operational coordination.
• May require flexibility to support business needs, including extended hours during peak operating periods.

What We Offer

• Competitive base salary: $42,620 - $50,080 ($20.49 - $24.08)
• 401(k) retirement savings plan with an automatic company contribution as well as matching contributions.
• Highly competitive benefits programs, including: Medical, Dental, and Vision along with Prescription Drug Benefits Health Saving Savings Account (HSA), Health Reimbursement Account (HRA) and Flexible Spending Account (FSA) AD&D, Short- and Long-Term Disability Coverage as well as Basic Life Insurance Paid Bonding Leave, 15 days of Paid Vacation, 40 hours of Paid Sick Leave and 10 Paid Holidays

Equal Opportunity Employer - Minority / Female / Veteran / Disabled.