053009 - Dispatcher I

50063 Heidelberg Materials Southeast Agg LLC; Stop (GA); On-site; USD 43,000 - 50,000; Full time

Benefits offered by this job

401(k) retirement plan

Health benefits

Paid time off

Job summary

Heidelberg Materials Dispatcher I is responsible for coordinating and scheduling deliveries to ensure timely service to customers. You will communicate with drivers, customers, and plant personnel to manage daily routing and dispatch activities, monitor delivery status, and maintain accurate dispatch records.

The role emphasizes safety, accurate data handling, and strong customer-focused service in a fast-paced distribution environment.

Qualifications

• Ability to effectively coordinate multiple priorities in a fast-paced environment.
• Strong communication and customer service skills with the ability to build positive working relationships.
• Proficiency with dispatch, routing, scheduling, or transportation management systems and related technology.
• Strong problem‑solving skills and sound judgment to address operational challenges.
• Commitment to safety, accuracy, teamwork, and delivering excellent customer service.

Responsibilities

• Coordinate and schedule deliveries to ensure efficient and timely service to customers.
• Communicate with drivers, customers, and plant personnel to manage daily routing and dispatch activities.
• Monitor delivery status and respond proactively to changing operational needs.
• Maintain accurate dispatch records, shipment documentation, and system data.
• Support safe, productive operations by resolving issues and prioritizing customer satisfaction.

Skills

Coordination

Communication

Customer service

Problem solving

Safety awareness

Tools

Dispatch software/systems

Job description

Line of Business: Aggregates Dispatcher I

About Us Heidelberg Materials is one of the world's largest suppliers of building materials. Heidelberg Materials North America operates over 450 locations across the U.S. and Canada with approximately 9,000 employees.

What You’ll Be Doing

Coordinate and schedule deliveries to ensure efficient and timely service to customers.

Communicate with drivers, customers, and plant personnel to manage daily routing and dispatch activities.

Monitor delivery status and respond proactively to changing operational needs.

Maintain accurate dispatch records, shipment documentation, and system data.

Support safe, productive operations by resolving issues and prioritizing customer satisfaction.

What Are We Looking For

Ability to effectively coordinate multiple priorities in a fast-paced environment.

Ready‑mix concrete industry experience is preferred but not required.

Strong communication and customer service skills with the ability to build positive working relationships.

Proficiency with dispatch, routing, scheduling, or transportation management systems and related technology.

Strong problem‑solving skills and sound judgment to address operational challenges.

Commitment to safety, accuracy, teamwork, and delivering excellent customer service.

Work Environment

Fast‑paced operations environment supporting transportation, logistics, and customer delivery activities.

Frequent communication with drivers, customers, plant personnel, and other internal stakeholders.

Combination of desk‑based administrative work and real‑time operational coordination.

May require flexibility to support business needs, including extended hours during peak operating periods.

What We Offer

Competitive base salary: $42,620 - $50,080 ($20.49 - $24.08)

401(k) retirement savings plan with an automatic company contribution as well as matching contributions.

Highly competitive benefits programs, including:

• Medical, Dental, and Vision along with Prescription Drug Benefits Health Saving Savings Account (HSA), Health Reimbursement Account (HRA) and Flexible Spending Account (FSA) AD&D, Short- and Long-Term Disability Coverage as well as Basic Life Insurance Paid Bonding Leave, 15 days of Paid Vacation, 40 hours of Paid Sick Leave and 10 Paid Holidays Equal Opportunity Employer - Minority / Female / Veteran / Disabled.

Shaping the future, building successes

Heidelberg Materials – your springboard into the future of the construction materials industry.

As a globally leading company in the construction sector, we manufacture one of the most widely used products, paving the way not only toward more sustainable production but also toward your personal success story.

Our bold and innovative approach focuses on massive CO₂ reduction, efficient recycling technologies, and digital solutions – setting new standards for the industry.

In our globally connected and locally rooted community, your ideas have the power to shape a better tomorrow for people.

With us, you’re not just shaping the industry’s future; you’re shaping your own.

Let’s get to work!

Heidelberg Materials is one of the world's largest integrated manufacturers of building materials and solutions with leading market positions in cement, aggregates, and ready‑mixed concrete.

We are represented in more than 50 countries with around 51,000 employees at almost 3,000 locations.

At the centre of our actions lies the responsibility for the environment.

As the front runner on the path to carbon neutrality and circular economy in the building materials industry, we are working on sustainable building materials and solutions for the future.

We enable new opportunities for our customers through digitalisation.