053009 - Dispatcher I

Heidelberg Materials North America; Tyrone (GA); On-site; USD 43,000 - 50,000; Full time

Benefits offered by this job

401(k) plan

Medical benefits

Dental benefits

Vision benefits

Prescription drug benefits

Health Savings Account (HSA)

Job summary

Heidelberg Materials North America is seeking a Dispatcher I to coordinate and schedule deliveries, ensuring timely service for customers across our network. This role involves close collaboration with drivers, customers, and plant personnel to manage daily routing and dispatch activities.

You will monitor delivery status, maintain accurate records, and support safe, productive operations while prioritizing customer satisfaction.

Qualifications

• Experience coordinating multiple priorities in a fast-paced setting.
• Ready-mix/construction industry experience preferred.
• Strong communication and customer service skills.
• Familiarity with dispatch and routing systems.
• Commitment to safety and accuracy.
• Teamwork and delivering excellent service.

Responsibilities

• Coordinate and schedule deliveries to ensure timely service.
• Communicate with drivers, customers, and plant personnel to manage daily routing.
• Monitor delivery status and adapt to changing needs.
• Maintain dispatch records and system data accurately.
• Support safe, productive operations and customer satisfaction.

Skills

Coordinate priorities

Dispatch software

Communication skills

Customer service

Safety oriented

Problem solving

Tools

Routing software

Transportation management systems

Job description

About Us

Heidelberg Materials is one of the world's largest suppliers of building materials. Heidelberg Materials North America operates over 450 locations across the U.S. and Canada with approximately 9,000 employees.

Dispatcher I

About Us

Heidelberg Materials is one of the world's largest suppliers of building materials. Heidelberg Materials North America operates over 450 locations across the U.S. and Canada with approximately 9,000 employees.

What You'll Be Doing

• Coordinate and schedule deliveries to ensure efficient and timely service to customers.
• Communicate with drivers, customers, and plant personnel to manage daily routing and dispatch activities.
• Monitor delivery status and respond proactively to changing operational needs.
• Maintain accurate dispatch records, shipment documentation, and system data.
• Support safe, productive operations by resolving issues and prioritizing customer satisfaction.

What Are We Looking For

• Ability to effectively coordinate multiple priorities in a fast-paced environment.
• Ready-mix concrete industry experience is preferred but not required.
• Strong communication and customer service skills with the ability to build positive working relationships.
• Proficiency with dispatch, routing, scheduling, or transportation management systems and related technology.
• Strong problem-solving skills and sound judgment to address operational challenges.
• Commitment to safety, accuracy, teamwork, and delivering excellent customer service.

Work Environment

• Fast-paced operations environment supporting transportation, logistics, and customer delivery activities.
• Frequent communication with drivers, customers, plant personnel, and other internal stakeholders.
• Combination of desk-based administrative work and real-time operational coordination.
• May require flexibility to support business needs, including extended hours during peak operating periods.

What We Offer

• Competitive base salary: $42,620 - $50,080 ($20.49 - $24.08)
• 401(k) retirement savings plan with an automatic company contribution as well as matching contributions.
• Highly competitive benefits programs, including: Medical, Dental, and Vision along with Prescription Drug Benefits Health Saving Savings Account (HSA), Health Reimbursement Account (HRA) and Flexible Spending Account (FSA) AD&D, Short- and Long-Term Disability Coverage as well as Basic Life Insurance Paid Bonding Leave, 15 days of Paid Vacation, 40 hours of Paid Sick Leave and 10 Paid Holidays

Equal Opportunity Employer - Minority / Female / Veteran / Disabled.