019705 IT SERVICES SPECIALIST III

Greenville Technical College; Greenville (SC); On-site; USD 46,000 - 78,000; Full time

Job summary

Greenville Technical College is seeking an IT/AV technician to support the IT department with classroom and event AV systems. You will install, program, maintain, and troubleshoot audio-visual systems across campus and provide technical expertise in DSP programming, video distribution, and display technologies.

Under supervision, you will assist faculty, staff, and students, resolve technical issues, document installed systems, and support live events.

Qualifications

• High school diploma plus experience in IT or AV; degrees may substitute for experience.
• Experience with audio-visual systems, DSP programming, and video distribution.
• Ability to document installed systems and support live events.

Responsibilities

• Install, program, maintain, and troubleshoot audio-visual systems college-wide.
• Support Windows-based computers and conferencing platforms in classrooms and meeting spaces.
• Resolve technical issues, document installed systems, and support live events.

Skills

Audio-visual knowledge

IT knowledge

Data communications

Education

Associate's/Bachelor's degree substitution

Tools

Extron control systems

DSP programming

AV installation standards

Job description

APPLICATION CLOSING DATE: 11/24/2026
Classification Code AM62 / Slot 0000

For ALL Faculty Positions - An unofficial/student copy of your transcript must be submitted along with your on-line application if the position you are applying for requires a degree and/or certificate. Official transcripts are required when you begin employment.

For Staff Positions - If you are applying for a position that requires a degree and/or certificate, an official transcript will be required when you begin employment.

***International transcripts must be evaluated through World Education Services***

If you are applying for a position that requires current Licensures/Certificates- a copy must be submitted along with your on-line application. Official current licensures/certificates will be required when you begin employment.

Please feel free to submit any electronic documents with your on-line application as an attachment.

STATE SALARY RANGE: SC Pay Band TEC03 $46,206 - $63,322 - $78,540

ANTICIPATED HIRING RANGE - MIN: $46,206

ANTICIPATED HIRING RANGE - MAX: $62,322

HOURS: 7:45am. - 5:00pm.

CAMPUS: Thomas E. Barton Campus

GENERAL RESPONSIBILITIES

In this challenging role, you will be supporting the ITT- Information Technology department at Greenville Technical College. Duties may include any or all of the following.

Under minimalsupervision, installs, programs, maintains, and troubleshoots audio-visualsystems in classrooms, conference rooms, event spaces, and specialized learningenvironments college-wide. Provides technical expertise in AV control systems,digital signal processor (DSP) programming, video distribution, and displaytechnologies to ensure the reliable operation of integrated technologysolutions. Troubleshoots and supports Windows-based computers and conferencingplatforms used in instructional and meeting spaces. Works with faculty, staff,students, vendors, contractors, and other technical staff to resolve technicalissues, document installed systems, and support live events. Performs relatedjob duties as required. Monitor and respond to help/service tickets.

Note:

Must be able to lift and transport heavy audio-visual equipment (50lbs minimum) from remote campus buildings to the designated campus or to off-campus locations; must have the ability to recognize and recall wiring color code schemes; must be mobile and have the ability to carry/climb ladders to work on data and audio-visual cabling.

Must possess a valid driver’s license and be able to drive service vehicles.

Greenville Technical College is one of the largest institutions of higher learning in South Carolina and we invite you to consider becoming a part of our team! GTC promotes a respectful campus culture that reflects appreciation for diversity and inclusion at all levels. Visit www.gvltec.edu/diversity to learn more.

MINIMUM QUALIFICATIONS

A high school diploma and experience in office automation systems, data communications system design, installation, operation, repair, sales or marketing, or processing of information in a data processing environment or related systems. An associate's degree or a bachelor's degree in a related field may be substituted for the required work experience.

PREFERRED QUALIFICATIONS

Moderately complex to complex knowledge of audio-visual systems, information technology, and data communications. Moderately complex to complex knowledge of AV control system programming (Extron or similar platforms), digital signal processing and audio engineering, video distribution, and display technologies. Knowledge of AV installation standards and best practices, signal flow, AV-over-IP, and networking fundamentals (IP addressing, VLANs, network connectivity and diagnostics). Knowledge of Windows operating systems, computer hardware troubleshooting, and conferencing platforms (Microsoft Teams, Zoom, Webex). Ability to read and interpret technical drawings, schematics, and wiring diagrams. Ability to program, configure, and troubleshoot control systems and DSPs. Ability to understand and carry out moderately complex to complex technical and non-technical instructions and requests. Ability to analyze and convert moderately complex to complex technical instructions to materials that can be understood by non-technical personnel. Ability to communicate in a clear and concise manner. Ability to work effectively with users, vendors, contractors, and other IT personnel. Ability to maintain accurate technical documentation and to provide status reports and other technical and non-technical reports in a clear and concise manner. Ability to use problem management database and helpdesk systems.

Greenville Technical College is an Equal Opportunity/Affirmative Action Employer Minorities/Females/Disabled/Veterans are encouraged to apply (EOE/AA/M/F/D/V)

It is the policy of Greenville Technical College, in accordance with applicable laws, to recruit, hire, train, and promote people throughout all college levels, without regard to race, color, religion, sex, age, disability, sexual orientation, or national origin, or any other basis prohibited by applicable law. All employment decisions shall be consistent with the principle of equal employment opportunity.

*Greenville Technical College is a tobacco-free institution*