VIP Guest Relations & Client Experience Lead — Dubai

Rainmaker Consultancy; Fatih; On-site; TRY 1,986,000 - 3,574,000; Full time

Job summary

Rainmaker Consultancy is seeking high-calibre Client Experience Professionals for a leading international hospitality organisation in Dubai. You will deliver seamless, discreet experiences for VIP guests, senior executives and international clients, from arrival to personalised assistance and premium service delivery.

Relocation to Dubai is required. Successful candidates will combine exceptional interpersonal judgment with a refined service mindset, coordinating across hotel teams to ensure

Qualifications

• Proven experience in premium, high-touch or client-facing service.
• Excellent command of English with polished communication skills.
• Ability to engage VIPs and international clientele with discretion.
• Strong interpersonal skills and attention to detail.
• Willingness to relocate to Dubai and be based in the UAE.

Responsibilities

• Deliver a seamless, professional experience for VIP guests and international clients.
• Welcome and assist guests from arrival with a warm, personalised approach.
• Act as a trusted point of contact, providing discreet support.
• Coordinate across hotel departments to ensure smooth stays, meetings and events.
• Maintain confidentiality and represent the organisation to a high standard.

Skills

Premium client service

Discretion & confidentiality

Interpersonal communication

VIP guest handling

Cross-cultural awareness

Calm under pressure

Adaptability

Relocation to UAE

Job description

Rainmaker Consultancy is seeking high-calibre Client Experience Professionals for a leading international hospitality organisation in Dubai. You will deliver seamless, discreet experiences for VIP guests, senior executives and international clients, from arrival to personalised assistance and premium service delivery.

Relocation to Dubai is required. Successful candidates will combine exceptional interpersonal judgment with a refined service mindset, coordinating across hotel teams to ensure