VVIP Guest Experience Concierge

iGA Istanbul Airport; Fatih; On-site; TRY 89,000 - 123,000; Full time

Benefits offered by this job

Private Health Insurance

Foreign Language Allowance

Daycare support

Corporate store/services access

Job summary

IGA Istanbul Airport seeks a talented C-VIP Guest Experience Agent to join the meeting point of the world. You will track VIP passengers, accompany them through arrivals and departures, and coordinate services to match personal preferences, ensuring a smooth, secure experience.

Ideal candidates have luxury hospitality experience, a strong focus on confidentiality, and excellent English; a second language is preferred. Join a team recognized for world-class service and global connectivity.

Qualifications

• Experience in luxury hotels, hospitality, airport terminals or VIP lounges.
• Strong focus on confidentiality and security in handling passenger information.

Responsibilities

• Track VVIP passengers’ arrival/departure times and flight details from systems and prepare accordingly.
• Accompany the passenger throughout arrival and departure processes, ensuring safe, comfortable and efficient procedures.
• Organize and supervise services according to the passenger’s preferences and special requests.
• Coordinate with relevant departments and external service providers to ensure smooth operations.

Skills

VIP guest experience

Discretion/confidentiality

English fluency

Shift-based work

Crisis management

Job description

IGA Istanbul Airport seeks a talented C-VIP Guest Experience Agent to join the meeting point of the world. You will track VIP passengers, accompany them through arrivals and departures, and coordinate services to match personal preferences, ensuring a smooth, secure experience.

Ideal candidates have luxury hospitality experience, a strong focus on confidentiality, and excellent English; a second language is preferred. Join a team recognized for world-class service and global connectivity.