Vessel Coordinator

V.Group; Fatih; On-site; TRY 240,000 - 360,000; Full time

Job summary

V.Group is seeking a proactive Crewing Coordinator to oversee safe and on‑time crew changes, planning in advance to meet operational and budget requirements, and ensuring adherence to the standards, techniques, and procedures of crew change planning.

You will coordinate joining and disembarking with port agents, vessel masters, and CMPs, verify qualifications, manage ShipSure line‑ups, control costs, and keep all mobilization documents up to date while supporting cross‑functional teams.

Qualifications

• Bachelor’s/College Degree from any field with relevant experience.
• Knowledge of terminal operation, vessel characteristics, and crewing logistics.
• A self-starter and has a strong learning acuity.
• Excellent attention to details.
• Strong analytical skills.
• Customer centric approach.
• Shows strong sense of urgency to meet customer requirements.
• A highly effective communicator and team player.
• Ability to influence various stakeholders.
• Ability to thrive in a fast-paced environment and work effectively against tight deadlines.
• Proven ability on decision making.
• Multitasking and strong organizational skills.

Responsibilities

• Ensure safe and flawless service delivery through crew change planning.
• Plan crew changes in advance to meet operational and budget requirements.
• Ensure standards, techniques and procedures in crew change planning.
• Perform adhoc and emergency crew change arrangements as needed.
• Create/manage crew change line-up in ShipSure according to standards.
• Verify joining seafarers have the right qualifications before planning moves.
• Coordinate crew joining/disembarking with port agents, vessel masters and CMPs.
• Provide CMPs with up-to-date information for client discussions.
• Manage multiple stakeholders and collaborate with cross-functional teams.
• Control crew change costs aligned to vessel crewing budgets.
• Ensure documents are captured in ShipSure and use it as system of record.
• Provide feedback for ShipSure and related processes.
• Drive and deliver team objectives and KPI’s.
• Act as backup for other team members and handle other tasks as needed.

Skills

Analytical skills

Attention to detail

Customer focus

Strong communication

Team player

Decision making

Multitasking

Organizational skills

Influence stakeholders

Education

Bachelor’s/College Degree

Job description

• Responsible and accountable safe for flawless service delivery through timely and successful crew change arrangements.
• Plans crew changes in advance to meet operational and budgetary requirements.
• Ensures the right standards, techniques, and procedures in performing crew change plans.
• Comply with the agreed ways of working aligned with the V. way Perform adhoc, emergency crew change arrangements on urgent and emergency cases.
• Create/manage crew change line-up in ShipSure in line with standards of V., its clients and of international regulations.
• Execute final checks to ascertain that joining seafarers are in possession of the right qualifications and competence by ensuring they are on ready status prior to planning seafarers for crew changes or travelling to join the vessel.
• Coordinates crew joining and disembarking arrangements between internal and external stakeholders such as but not limited to port agents, vessel masters, fleet cells and CMPs to plan and finalise crew change dates, port, line-up, and cost.
• Provides CMPs w/ complete and up-to date information required to facilitate discussions w/ clients, charterers, and fleet cells.
• Manages multiple stakeholders and cooperates closely with the team members from other teams within the function.
• Provide effective cost controlling of crew change cost aligned to vessel crewing budgets.
• Ensures all required documents are digitally captured in ShipSure on time.
• Diligently uses ShipSure as “system of record” for all mobilization activities.
• Provides feedback on further development opportunities for ShipSure and other relevant crew change processes.
• Drive and deliver on set objectives and KPI’s of the team
• Acts as a backup for other team members according to agreed schedule.
• Other tasks that may be assigned by the line manager as needed by operations.

• Must possess a Bachelor’s/College Degree from any field with relevant experience
• Knowledge of terminal operation, vessel characteristics, and crewing logistics
• A self-starter and has a strong learning acuity
• Excellent attention to details
• Strong analytical skills
• Customer centric approach
• Shows strong sense of urgency to meet customer requirements
• A highly effective communicator and team player
• Ability to influence various stakeholders
• Ability to thrive in a fast-paced environment and work effectively against tight deadlines
• Proven ability on decision making
• Multitasking and strong organizational skills

• 2 years Maritime or Shipping industry experience knowledge as supplier, manager or owner, preferred.
• Previous experience with Customer Service and Service Deliveries.
• Knowledge of Marine Operations Support and Maritime Services
• Experience in port operation planning, cargo controlling or dispatching or shipping line and logistics company