Thermal Field Service Engineer - Customer Support
Vertiv
Get a reply from this employer — a resume and cover letter tailored to exactly what they’re hiring for.
Job summary
Vertiv seeks a Customer Engineer - Thermal (Field Service Specialist) to support Ankara-based installations, commissioning, and maintenance of thermal cooling systems. You will diagnose faults, perform measurements, and provide on-site technical support as part of a 24/7 service organization.
Domestic and international travel is required, with a safety-focused team. The ideal candidate has 3–5 years of field service experience in HVAC or thermal management, reads schematics, and communicates in
Qualifications
- Technical background in Mechanical Engineering, HVAC, or refrigeration.
- Ability to read electrical and mechanical schematics and drawings.
- Minimum 3–5 years of field service in HVAC or thermal management.
- English at least B2 level for technical documentation.
- Soldering and welding experience is desirable.
Responsibilities
- Install, commission, maintain, troubleshoot and repair thermal systems.
- Perform scheduled maintenance per procedures and quality standards.
- Diagnose faults, take measurements, and implement solutions.
- Provide 24/7 on-call customer support when required.
- Prepare service reports and enter data into systems on time.
- Deliver technical information on equipment operation and procedures.
- Identify risks and report non-conformities at customer sites.
- Ensure field activities comply with OH&S requirements.
- Travel domestically and internationally as required.
Skills
Education
Tools
Job description
Vertiv seeks a Customer Engineer - Thermal (Field Service Specialist) to support Ankara-based installations, commissioning, and maintenance of thermal cooling systems. You will diagnose faults, perform measurements, and provide on-site technical support as part of a 24/7 service organization.
Domestic and international travel is required, with a safety-focused team. The ideal candidate has 3–5 years of field service experience in HVAC or thermal management, reads schematics, and communicates in
'/%3e%3cpath%20d='M101.744%2012.4726L102.894%2016.1947L99.0021%2013.2201L101.744%2012.4726ZM105.3%208.40937H100.488L99.0026%203.59473L97.5116%208.41047L92.7%208.40385L96.5965%2011.3834L95.1055%2016.1942L99.0021%2013.2196L101.408%2011.3834L105.3%208.40992V8.40937Z'%20fill='white'/%3e%3cdefs%3e%3clinearGradient%20id='paint0_linear_5593_1381'%20x1='90'%20y1='9.44471'%20x2='99'%20y2='9.44471'%20gradientUnits='userSpaceOnUse'%3e%3cstop%20stop-color='%2300AD70'/%3e%3cstop%20offset='0.998594'%20stop-color='%2300B67A'/%3e%3cstop%20offset='1'%20stop-color='%23DCDCE6'/%3e%3c/linearGradient%3e%3c/defs%3e%3c/svg%3e){kind=small}
