Technical Support Specialist

SYNNEX Corporation; Fatih; On-site; TRY 180,000 - 270,000; Full time

Job summary

TD SYNNEX is seeking a technical support professional to assist with pre-sales and post-sales activities for assigned brands, ensuring smooth installation, maintenance, and basic repairs. You will help the sales team by setting up demos, supporting proofs of concepts, and preparing documentation.

The role emphasizes building relationships with customers, partners, and vendors, learning about products and technology, and providing basic technical support at company events.

Qualifications

• 2-3 years of relevant work experience.
• Bachelor's degree required; Engineering preferred.
• Vendor certifications about Network Security preferred.

Responsibilities

• Assist with post-sales support for partners and end users: help with installation, maintenance, and basic repairs.
• Assist the Sales team with pre-sales support if necessary.
• Keep track of assigned products and technologies and stay current with new developments.
• Support technical relationships with resellers, customers, and vendors.
• Help with technical training sessions for resellers or end users, and represent the company at marketing events with basic technical presentations.

Skills

Network Security

2-3 years experience

Education

Bachelor's degree preferred; Engineering preferred

Job description

Job Purpose

To assist with technical support and provide basic expertise for assigned brands during pre-sales and post-sales activities, helping to ensure smooth installation, maintenance, training, and troubleshooting. This role helps build technical relationships with customers, partners, and vendors, supports learning about products and technology, and aids the sales team by setting up demos, assisting with Proof of Concepts, and preparing documentation. Additionally, the role provides basic technical support at company events.

Responsibilities

Assist with post-sales support for partners and end users: help with installation, maintenance, and basic repairs. Assist the Sales team with pre-sales support if necessary Keep track of assigned products and technologies and work on building skills to stay current with new developments. Support technical relationships with resellers, customers, and vendors. Help with technical training sessions for resellers or end users, and represent the company at marketing events with basic technical presentations.

Knowledge, Skills and Experience

2 - 3 Years of relevant work experience Bachelor's degree required; Engineering preferred Vendors' requirement certifications about Network Security At TD SYNNEX, our values guide everything we do: Together, We Own It, We Dare to Go, We Grow and Win, and above all, We Do the Right Thing. These principles shape how we work with each other, our partners, and our communities as we drive innovation and create lasting impact.

What’s In It For You?

Elective Benefits

Our programs are tailored to your country to best accommodate your lifestyle.

Grow Your Career

Accelerate your path to success (and keep up with the future) with formal programs on leadership and professional development, and many more on-demand courses.

Elevate Your Personal Well-Being

Boost your financial, physical, and mental well-being through seminars, events, and our global Life Empowerment Assistance Program.

Diversity, Equity & Inclusion

It’s not just a phrase to us; valuing every voice is how we succeed. Join us in celebrating our global diversity through inclusive education, meaningful peer-to-peer conversations, and equitable growth and development opportunities.

Make the Most of our Global Organization

Network with other new co-workers within your first 30 days through our onboarding program.

Connect with Your Community

Participate in internal, peer-led inclusive communities and activities, including business resource groups, local volunteering events, and more environmental and social initiatives.

At TD SYNNEX, we’re proud to be recognized as a great place to work and a leader in the promotion and practice of diversity, equity and inclusion.

At TD SYNNEX (NYSE: SNX), we’re proud to share an unwavering passion for bringing compelling technology products, services and solutions to the world.

We’re an innovative partner that helps our customers maximize the value of IT investments, demonstrate business outcomes and unlock growth opportunities.

With diverse backgrounds, expertise and experiences, our co-workers make us who we are.

When we seek to understand one another and recognize the power of the individual, we demonstrate respect and dignity; we learn, evolve and unlock potential to achieve outstanding results for our customers and win together.

This broad perspective is integral to our commitment to diversity, equity and inclusion.

To learn more, visit www.TDSYNNEX.com or follow us on Twitter, LinkedIn, and Facebook