Post Sales Engineer

Ingram Micro Turkey; Fatih; On-site; TRY 150,000 - 210,000; Full time

Job summary

Ingram Micro Turkey is seeking a senior after-sales technical support expert to drive client success by delivering contract-based support and solutions.

You will coach, review, and delegate work to experienced professionals, handle complex issues, and apply state-of-the-art knowledge across multiple technologies.

This role requires deep problem-solving, broad professional knowledge, and a minimum of 8 years in the field, including 5 years in role-specific responsibilities.

Qualifications

• Recognized subject matter expert with specialized knowledge in the function.
• Minimum 8 years functional experience including a minimum of 5 years position specific experience.

Responsibilities

• Provide after-sales technical support to meet user requirements according to contracts.
• Coaches, reviews and delegates work to lower level professionals.
• Solve complex technical projects or business issues requiring state of the art technical knowledge.

Education

Four year college degree

Job description

It's fun to work in a company where people truly BELIEVE in what they're doing!

Job Description: Position Summary:

Predominant job responsibilities and requirements occur after the sale of the company’s product to the client. Responsible for providing after-sales technical support to meet user requirements according to terms of contracts.

What you bring to the role:

• Recognized subject matter expert with specialized knowledge in the function.
• Manages large projects or processes.
• Limited oversight from manager.
• Coaches, reviews and delegates work to lower level professionals.
• Problems faced are difficult and often complex.
• Influences others regarding policies, practices and procedures.
• Provides solutions to a variety of advanced complex technical projects or business issues requiring state of the art technical or industry knowledge.
• May be the in-house expert on specific technologies or within the job function area.
• Complete understanding and wide application of advanced technical principles, theories and concepts in a specialized field.
• Possess broad knowledge of professional field and other related functions.
• Goals are provided to the incumbent in form of desired results.
• Determines and develops approach to solve functional area related issues.
• Possess the strongest of skills acquired through advanced training, study and experience.
• Four year college degree (or additional relevant experience in a related field).
• Minimum 8 years functional experience including a minimum of 5 years position specific experience.

*This is not a complete listing of the job duties. It’s a representation of the things you will be doing, and you may not perform all of these duties.

With us, you’ll make technology happen in surprising ways. It’ll be a fun journey!

It’s no surprise that technology powers the planet. But what might surprise you is that Ingram Micro has the ability to reach more than 90% of the global population. By joining us, you make Ingram Micro’s contribution a reality: helping businesses grow, supporting industries from healthcare to education with their technology, or even connecting the world.

What’s in it for you?

Well, we take great care of our people, everyone is made to feel welcome, and opportunities to grow apply to all. But the prospect of shaping the future through technology is something you’re unlikely to find anywhere else. Let’s shape tomorrow.