Technical Services Specialist / Electrical Engineer

Bertelsmann-Jobs; Tuzla; On-site; TRY 400,000 - 650,000; Full time

Job summary

Arvato in Turkey is seeking a Technical Services Specialist / Electrical Engineer to ensure reliable operation of facilities, overseeing maintenance, and driving continuous improvement across multiple sites. You will coordinate daily failures, preventive and planned maintenance, and manage the field team.

The role requires a Bachelor's in Electrical & Electronics Engineering, 3+ years in technical services, and strong drawing interpretation, with proficiency in AutoCAD and MS Office.

Qualifications

• Bachelor’s degree in Electrical & Electronics Engineering required.
• High Voltage Facility Operation Certificate preferred.
• At least 3 years in technical services, facility management, maintenance or field ops.
• Ability to read, analyze and implement technical projects/drawings.
• Knowledge of electrical systems, distribution panels, CCTV and fire detection systems.
• Experience in site surveys, quantity take-offs, progress payments and contractor management.
• Proficient with MS Office and AutoCAD.
• Experience in team and field operations management.
• Strong planning, organization, reporting and coordination skills.
• Driving license Class B required; male candidates have completed military service.

Responsibilities

• Monitor daily technical failures, preventive maintenance and planned maintenance activities.
• Conduct root cause analyses to prevent recurring issues and drive improvements.
• Identify resources and technical requirements to support operations.
• Prepare and maintain maintenance plans, procedures, and training materials.
• Record and track all maintenance and repair activities in relevant systems.
• Prepare technical documentation for planned and ongoing projects.
• Lead and coordinate the Technical Services field team and develop capabilities.

Skills

Read/interpret drawings

Analytical thinking

Communication

Collaboration

Influencing skills

Planning & organization

Team & field ops management

Results oriented

Driving license

Education

Bachelor’s degree in Electrical & Electronics Engineering

High Voltage Facility Operation Certificate

Military service completed (male)

Tools

AutoCAD

Microsoft Office

Job description

Technical Services Specialist / Electrical Engineer

• Full-time

Arvato is an innovative and internationally leading service provider in the fields of e-commerce and supply chain management.

With more than 20,000 employees worldwide, Arvato delivers practical and relevant solutions across industries including Telecommunications, High-Tech & Entertainment, Automotive, Banking, Insurance, Healthcare, Consumer Products, and Publishing.

Using the latest digital technologies, Arvato develops, operates, and optimizes complex global supply chains and e-commerce platforms, acting as a strategic growth partner for its customers worldwide.

Arvato is a wholly owned subsidiary of Bertelsmann SE & Co. KGaA

We are looking for an experienced Technical Services Specialist / Electrical Engineer to join our growing team.
The role is responsible for ensuring the reliable and efficient operation of our facilities, overseeing maintenance and technical services, resolving technical issues, driving continuous improvement, and coordinating the Technical Services field team.

What You’ll Do

• Monitor and coordinate daily technical failures, preventive maintenance, and planned maintenance activities across our facilities.
• Ensure timely resolution of technical issues and conduct root cause analyses to prevent recurring failures and drive continuous improvement.
• Identify and follow up on the resources and technical requirements needed to support operations.
• Prepare and maintain maintenance plans, procedures, work instructions, and technical training materials.
• Prepare maintenance reports and ensure that all maintenance and repair activities are properly recorded and tracked in the relevant systems.
• Prepare and maintain the required technical documentation for planned and ongoing projects.
• Manage and coordinate the Technical Services field team, taking actions to improve team efficiency, technical capabilities, and Professional development.

Your Profile

• Bachelor’s degree in Electrical & Electronics Engineering.
• Preferably holding a High Voltage Facility Operation Responsibility Certificate.
• At least 3 years of experience in technical services, facility management, maintenance, or field operations.
• Strong ability to read, analyze, and implement technical projects and drawings.
• Knowledge of electrical systems, distribution panels, power factor correction systems, CCTV, and fire detection systems.
• Experience in site surveys, quantity take-offs, progress payment, and contractor management processes.
• Good command of Microsoft Office and AutoCAD.
• Previous experience in team and field operations management.
• Strong planning, organization, reporting, and coordination skills.
• Strong analytical thinking, communication, collaboration, and influencing skills.
• Disciplined, responsible, and results-oriented approach to work.
• Valid Class B driving license and actively driving.
• Military service completed for male candidates.
• Residing or willing to reside on the Asian side of Istanbul or in the Gebze, Darıca, or Çayırova area.

What We Offer

• A global work environment with exposure to international teams and operations
• Opportunities for professional growth, learning, and career development
• A collaborative and supportive team culture
• A dynamic workplace where you can drive operational excellence and continuous improvement
• Being part of Bertelsmann SE & Co. KGaA, one of the world's leading media and service companies
• Employee-focused culture that values innovation, teamwork, and development

Disclosure requirements pertaining to the collection of your personal data:

Responsible for processing the information provided in your application is the company specified in the job advertisement, with its registered office as indicated. The company processes your data for the purpose of establishing an employment relationship on the basis of Art. 6 (1) b GDPR / Section 26 (1) sentence 1 BDSG.

The retention period for your data is determined by the statutory time limits applicable in the respective country, beginning upon completion of the recruitment process. You can find these here .

You can contact the company’s Data Protection Officer at the above-mentioned postal address.

Further information on data protection and your rights can be found here .